Senior Implementation Manager

🕒 October 8

🇺🇸 United States – Remote

💵 $140k - $160k / year

⏰ Full Time

🟠 Senior

🛠️ Implementation Specialist

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Inspiren

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🛍️ eCommerce

eCommerce

Inspiren is an online, product-focused website or brand. The provided site CSS and component names (product-card, c-product-description, product images, slider, marquee, about-hero, product-card animations) indicate a product-driven storefront and promotional marketing content typical of an e-commerce presence. The available data does not specify particular products, target customers, or business model beyond the site layout and UI behaviors.

📋 Description

• Lead multiple product implementations across the country, focusing on strategic accounts • Ensure smooth installation and use of products within customer facilities • Drive hardware and software delivery, project milestones, training, and transition to a clinical success manager • Develop and implement project plans meeting schedule, cost, customer satisfaction, and KPI targets • Partner with operations, product support, and contractors • Own the project lifecycle from sales handoff and scoping through implementation, training, and post-implementation support • Manage relationships with key customer stakeholders as the primary implementation contact • Lead implementations for strategic accounts • Partner with Go-to-Market and cross-functional teams to tailor solutions to customer needs • Improve end-to-end implementation processes using lean tools such as value-stream mapping

🎯 Requirements

• Bachelor’s degree in engineering, information technology, or a related field • Minimum of 8 years’ experience in implementations, project management, or professional services, including strategic or enterprise accounts • Experience managing implementation of hardware and software solutions, ideally within the health-tech or high-tech sector • Excellent project management skills and track record delivering complex projects on time and within budget • PMP certification strongly preferred • Know-how of lean tools/methodologies • Exceptional communication and interpersonal skills • Ability to travel up to 80%, on short notice, and as needed for customer engagements

🏖️ Benefits

• Equity • Semiannual reviews supporting continued development • Access to leading AI tools and company-wide training • Comprehensive medical, dental, and vision coverage • Mental-health resources and employee-assistance programs • 401(k) retirement plan • HSA and FSA options • Company-paid life and disability insurance • Flexible PTO • Five paid sick days annually • Company-observed holidays • Company-wide recharge periods • Up to 12 weeks of paid parental leave • Additional leave for birthing parents • Fertility and family-building benefits • Paid caregiver and bereavement leave • Hybrid and remote arrangements based on role and location • Home-office, internet, or phone reimbursement where applicable

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