Associate Social Media Manager

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Instacart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🛍️ eCommerce

🚗 Transport

🛒 Retail

💰 $232M Venture Round on 2021-11

eCommerce • Transport • Retail

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Own the everyday heartbeat of Instacart's social presence • Be the strategic executor and creative engine behind always-on content • Write briefs, lead platform operations, and ensure consistent, creative, and relevant contributions • Ideate content around food trends and analyze engagement metrics • Collaborate with the Brand Marketing team and report to the Head of Social to align social media with broader campaigns and community goals

🎯 Requirements

• Bachelor's degree in Marketing, Communications, or related field • 3+ years of experience as a Social Media Manager, with 5+ years in social media and marketing roles overall • Proven track record managing always-on content across TikTok, Instagram, Threads, X, Pinterest, and YouTube Shorts • Experience owning content calendars and publishing workflows end-to-end • Pop culture obsessed. You know what's trending, what's dying, and what's about to blow up before it hits everyone else's FYP • Strong analytical mindset with hands-on experience in social analytics platforms (e.g., Sprinklr, Dash Hudson) • Experience building and presenting monthly, quarterly, and annual performance reports in both spreadsheet and deck formats • Strong cross-functional collaborator with proven experience working closely with Creator, CX, Brand, PR, and Paid teams to align social with broader campaign and community goals • Demonstrated ability to write creative briefs and provide feedback to freelance or contract content creators • Meticulous attention to detail — from copy accuracy to publish timing, nothing slips through the cracks • Comfortable navigating ambiguity and shifting priorities while staying organized, proactive, and solutions-oriented • Strong creative judgment with the ability to give thoughtful, actionable feedback on content and storytelling.

🏖️ Benefits

• Competitive compensation • Remote work flexibility