Data Analyst, Platform Excellence Ops Analytics

🔥 12 hours ago

🇨🇦 Canada – Remote

đź’µ $81k - $85.5k / year

⏰ Full Time

🟢 Junior

📉 Data Analyst

🚫👨‍🎓 No degree required

đź‘» Ghost score 0%

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Logo of Instacart

Instacart

1001 - 5000 employees

Founded 2012

🍽️ Food & Beverage

📦 Logistics

🛍️ eCommerce

đź’° $232M Venture Round on 2021-11

Food & Beverage • Logistics • eCommerce

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

đź“‹ Description

• Proactively monitor and resolve retailer performance issues across broad dimensions • Build dashboards and processes to simplify problem diagnosis and support new retailer launches • Track and analyze performance fluctuations and outliers in key Retailer Quality metrics • Identify root causes and recommend corrective actions • Analyze large Retailer Fulfillment Quality datasets to derive business insights • Independently create and execute analytical plans to identify, understand, and reduce fulfillment quality issues • Support analytics requests, ad hoc retailer analyses, launch impact assessments, and retailer escalations • Provide initiative sizing for product and analytical roadmaps • Create and regularly present insights decks to business and technical stakeholders • Frame findings as clear, data-backed narratives with actionable recommendations • Collaborate cross-functionally to improve fulfillment quality, products, and processes

🎯 Requirements

• 1+ years of experience in a data analytics-related role such as business intelligence, corporate strategy, consulting, or data science • Experience analyzing and visualizing large datasets • Advanced proficiency in SQL and Excel or Google Sheets for data analysis • Ability to aggregate and synthesize large amounts of data • Deep understanding of micro and macro fulfillment metrics and systems • Strong problem-solving skills and keen attention to detail • Ability to detect anomalies in performance metrics and trends, form hypotheses, and draw conclusions through nuanced analysis • Proficiency in PowerPoint or Google Slides • Ability to work independently with a strong sense of ownership • Comfort proposing new ideas to challenge existing processes • Preferred: experience in a consumer marketplace or logistics business • Preferred: familiarity with Snowflake or similar data warehouses, GitHub, and Jira • Preferred: experience with Mode or Tableau • Preferred: experience working directly with product and engineering teams on scalable process solutions • Preferred: experience using AI tools for analytics, including data validation and reproducibility

🏖️ Benefits

• New hire equity grant • Annual refresh grants • Flexible choice of work location: home, office, or coffee shop • Regular in-person events • Market-competitive compensation and benefits

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