Reimbursement Specialist, Bilingual

🔥 3 hours ago

🇨🇦 Canada – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 10%

infoinfo

🗣️🇫🇷 French Required

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Logo of Insulet Corporation

Insulet Corporation

1001 - 5000 employees

🏥 Healthcare

🔧 Hardware

Healthcare • Hardware

Insulet Corporation is a medical device company headquartered in Acton, Massachusetts, best known as the maker of Omnipod, a line of tubeless, wearable, Pod-based insulin management systems that provide continuous insulin delivery and automated insulin delivery (Omnipod 5). Founded in 2000, the company develops, manufactures, and distributes connected insulin pumps globally, serving over 600,000 customers in 26 countries and reporting $2. 7B in 2025 revenue. Insulet emphasizes engineering next‑generation medical devices, research and development to simplify diabetes management, and sustainability and community impact across its operations.

📋 Description

• Understand Insulet insurance contracts, channeling, and processing requirements for covered products • Process reimbursement by contacting payors, verifying insurance benefits, and following medical reimbursement guidelines • Submit prior authorization requests for approval and payment of Insulet products • Calculate and document cost-share amounts for English-speaking and French-speaking customers • Collaborate with Case Management, OmniPod Sales, Billing, and other commercial teams on order status communication • Document interactions and calls in the customer database • Maintain compliance with HIPAA and other applicable regulatory bodies • Provide feedback and suggestions for continuous process improvement • Perform other duties as required

🎯 Requirements

• Minimum Associates Degree • Proficiency in both English and French is strongly preferred • Bachelor’s Degree preferred • 2–4 years’ medical device, pharmaceutical, healthcare, or consumer product related field preferred • Knowledge and understanding of the managed care industry preferred • Knowledge of and experience supporting patients with diabetes preferred • Experience in reimbursement or working with private or public payers in Canada • Experience with Salesforce or another CRM system preferred • Ability to work overtime to meet business objectives required • Strong oral and written communication skills in English and French • Creative problem-solving and results-orientation • Ability to collaborate effectively with team members • Ability to manage multiple challenges or tasks through prioritization and multitasking • Ability to use MS Office applications and CRM systems • Ability to sit and stand in a normal office environment • Manual dexterity for using a computer keyboard • Lightweight lifting may be required

🏖️ Benefits

• 12-month temporary contract • 100% remote working arrangements; may work from home/virtually 100% • May work hybrid on-site/virtual as desired • Opportunity to build expertise in reimbursement, managed care, and medical devices • Opportunity to leverage English/French language skills daily • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

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