Claims Specialist, Large Loss – Property – Commercial Lines

🕒 July 17

🇨🇦 Canada – Remote

💵 $94.2k - $115.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

👻 Ghost score 22%

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🗣️🇫🇷 French Required

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Logo of Intact

Intact

10,000+ employees

💼 Consulting

⚖️ Legal

📣 Marketing

Consulting • Legal • Marketing

Intact is a company that offers a wide range of career opportunities across various domains such as sales, customer service, claims, technology, underwriting, actuarial, finance, legal, marketing, administration, operations, and human resources. It is committed to fostering a diverse and inclusive workplace where employees can thrive, make a difference, and grow their skills. Intact provides financial rewards, wellness benefits, and professional development opportunities to support its employees. The company emphasizes the importance of teamwork, innovation, and a transformative approach to insurance and related fields.

📋 Description

• Listen to customers, explain the claims process, answer questions, and provide service beyond expectations • Analyze customers’ insurance coverages and explain protections related to claims • Gather information from policyholders, third parties, and other stakeholders to determine loss circumstances, causes, and claim admissibility • Assess potential liability of insured and third parties based on investigation findings • Anticipate recoveries and direct investigations accordingly • Collaborate with related claims and underwriting departments and outside specialists • Communicate claim developments to customers • Thoroughly document customer files according to company standards and guidelines • Manage expenses and external costs • Handle calls during catastrophes and periods of abnormally high call volume as needed • Maintain knowledge of insurance products, investigation techniques, and services

🎯 Requirements

• Claims adjuster licence • Five years of experience as a field adjuster in Commercial Lines • Strong computer skills • Bilingualism in English and French, with regular interaction with English-speaking clients and colleagues across Canada • Chartered Insurance Professional (CIP) designation, an asset • Must be eligible to work in Canada from the anticipated start date and throughout employment • Must maintain work eligibility in Canada; Intact does not provide immigration sponsorship or support for employer-specific closed work permits

🏖️ Benefits

• Flexible work arrangements and a hybrid work model • Possibility to purchase up to 5 extra days off per year • Multiple benefits supporting physical and mental wellbeing, including telemedicine and Wellness account • Share plan and other savings of up to 12% of salary or more • Annual bonus plan with a 12% target and potential payout of up to double the target, subject to personal and company performance • Employee Share Purchase Plan (ESPP) with Intact matching 50% of net shares • Defined benefit pension plan • Opportunity to receive guaranteed income for life via the defined benefit pension plan • Workplace accommodations and policies supporting equal access and participation for people with disabilities

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