Member Experience Associate

Job not on LinkedIn

🕒 September 18

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Integrity Marketing Group LLC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2006

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Integrity Marketing Group LLC is a unique company that leverages technology, data, and a personal touch to enhance the insurance and financial services experience. By innovating holistic solutions, Integrity helps individuals protect their life's financial aspects and health comprehensively. The company's omnichannel platform simplifies the process of securing insurance and financial services, connecting carriers and consumers from marketing through distribution. Integrity uses proprietary technology, industry-leading data analytics, and strategic partnerships to offer world-class service to consumers, agents, and advisors. As an employee-owned company, Integrity values family, service, and ethical business practices.

📋 Description

• Answer calls as required by company policy in a helpful, professional, and timely manner • Schedule appointments • Place outgoing calls to provide or obtain information • Document all calls while in progress • Transfer calls to employees in other departments as required to meet client needs • Fully document client files or imaging systems with related material to maintain a clear and concise audit trail • Participate in cross-training and group training sessions • Communicate with supervisors, senior leadership, and team members to ensure accurate responses and avoid duplicated efforts • Perform other duties as assigned • Provide exceptional service and support to clients regarding Life, Health, and Wealth needs • Maintain accurate records of client interactions, inquiries, and resolutions in the client management system • Ensure compliance with regulatory requirements

🎯 Requirements

• High school diploma or equivalent • 2-4 years of related experience • Excellent customer service, presentation, verbal, and written communication skills • Ability to multi-task and prioritize in a fast-paced environment • Excellent computer skills and proficiency with MS Office • Previous insurance or financial experience preferred • Willingness to train for candidates without previous insurance or financial experience

🏖️ Benefits

• Competitive compensation package • Benefits for employees and families • Professional opportunities and career acceleration • Family-like work environment • Equal opportunity employer • Reasonable accommodations for qualified individuals with disabilities