Call Center Representative – Bankruptcy

🕒 October 3

🏈 Alabama, Oklahoma, +2 more states – Remote

🏈 Alabama – Remote 🌪️ Oklahoma – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote

💵 $12 / hour

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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InteLogix

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1957

💼 Consulting

💸 Finance

Consulting • Finance • Customer Experience

InteLogix is a company that specializes in providing Customer Experience as a Service (CXaaS) and accounts receivable management (ARM) services. With a focus on optimizing customer interactions and enhancing brand reputations, InteLogix utilizes a combination of human-driven and digitally enabled solutions to support its clients. They emphasize long-term partnerships and have built relationships with clients across various industries through dedicated and empathetic service.

📋 Description

• Monitor bankruptcy filings and identify related customer accounts and sub-accounts • Create and maintain bankruptcy cases according to established procedures • Prepare statements of account detailing pre- and post-petition balances when required • Process credits for pre-petition balances and ensure accurate account updates • Handle inbound calls from residential customers regarding bankruptcy-related inquiries • Educate customers on bankruptcy processes, account status, billing procedures, and pre- and post-petition balances • Manage and complete assigned bankruptcy-related offline processes • Maintain accurate documentation and account records • Provide cross-functional support and backup coverage for team processes • Adhere to departmental procedures, compliance requirements, and service level expectations • Collaborate with team members to ensure continuous workflow coverage • Perform additional duties as required by management

🎯 Requirements

• Must be 18 years of age or older • High School Diploma or equivalent required • Superb attendance • Computer/technology savvy with the ability to operate multiple windows and tabs while providing customer service by phone • Ability to remain engaged on the phone throughout the entirety of your shift with no distractions • At least 1 year of Customer Service experience required • Excellent written and oral communication • Ability to apply basic mathematical concepts • Call Center or Collections experience preferred • Must provide 2 computer monitors and appropriate cables • High speed internet with an ethernet connection to the router; no satellite, wireless, or hotspot; minimum 10 Mbps download and 5 Mbps upload • WiFi must be turned off at all times • Private, distraction-free home workspace with the ability to close a door • Job offer contingent upon completion of drug screen and background check • Continued access to client systems may be contingent upon applicable background screening and client security and access requirements

🏖️ Benefits

• Paid Training • Medical, Dental, and Vision Insurance • Paid Time Off • Employee Discounts • Full-time, non-seasonal • Career Advancement • InteLogix will provide a computer for the duration of your employment on this program