Employee Relations Specialist

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Iron Mountain

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1951

🏢 Enterprise

☁️ SaaS

🔐 Security

Enterprise • SaaS • Security

Iron Mountain is a global leader in information management services, offering a wide range of solutions such as digital transformation, data and IT security, asset lifecycle management, and records storage. With operations across more than 60 countries, the company serves various industries including financial services, healthcare, public sector, and energy. Iron Mountain's services aim to protect, unlock, and extend the value of customers' information, leveraging advanced technologies like its InSight Digital Experience Platform to unify physical and digital data. The company also provides warehousing and logistics solutions, with a strong focus on sustainability and security.

📋 Description

• Manage Tier 3 Employee Relations cases—including disciplinary actions, policy breaches, progressive performance management, ethics hotline investigations, and terminations—partnering with internal and external legal advisors to drive consistent resolution. • Provide ongoing support, guidance, and coaching to people managers on day-to-day employee relations issues, conflict resolution, and performance standards. • Offer critical Employee Relations and Labor Relations execution advice for organizational changes, acquisitions, and business restructures while proactively assessing and mitigating operational risks. • Continually review documented HR processes to ensure consistency across the team, while leveraging case data to deliver reporting, root-cause analysis, and actionable insights to key stakeholders.

🎯 Requirements

• 5+ years of progressive experience in Human Resources with demonstrated expertise in Employee Relations. • Strong knowledge of labor standards, workplace investigation techniques, and risk management strategies. • Fluency in both English and French (Bi-lingual capability is required). • Exceptional conflict resolution and stakeholder management skills, with a proven ability to build partnerships in a complex, matrixed environment. • High degree of comfort with change and the resilience to make sound, courageous decisions in high-pressure situations. • Experience working within a regional shared services organization is a plus. • A Bachelor's degree is preferred.

🏖️ Benefits

• Competitive compensation and benefits aligned with experience. • Full-Time Remote work flexibility supporting a healthy work-life balance. • Comprehensive health, and wellness plans. • Paid time off and holiday packages. • Opportunities for continuous learning, professional growth, and career advancement.