Systems Engineer II – 2nd Shift

🕒 September 3

🌵 Arizona – Remote

🌵 Arizona – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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iT1

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2003

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

iT1 is a global, full-service technology solution provider headquartered in Tempe, AZ. It specializes in delivering advanced IT solutions such as cloud services, cybersecurity, communications, and collaboration infrastructure. The company offers a comprehensive portfolio of services, including IT configuration, IT monitoring, and management to commercial, healthcare, nonprofit, public sector, and government industries. With extensive expertise in Microsoft tools, iT1 helps organizations optimize operations and enhance their IT investments through professional and managed services.

📋 Description

• Monitor and respond to infrastructure alerts, events, and monitoring-system notifications • Research, resolve, document, and communicate internal and client incidents within defined SLA targets • Provide internal and external managed services infrastructure support • Serve as a critical point of contact between iT1 and its customers • Act as a technical escalation point for other support teams • Participate in major incident response, root cause analysis, and change management activities • Maintain diagrams, documentation, procedures, and asset information • Utilize PowerShell and automation tools where appropriate to improve operational efficiency • Mentor junior engineers and lead technical troubleshooting efforts

🎯 Requirements

• 3-5 years of infrastructure, systems, networking • 3-5 years managed-services support experience preferred • Experience supporting Windows Server, Microsoft 365, Azure, networking, and virtualization technologies • Experience working from alerts through escalation, resolution, and documentation • Intermediate-level network troubleshooting and configuration (Meraki, Cisco, VPNs, switching, routing, wireless, firewalls) • Intermediate-level Windows Server, Active Directory, Group Policy, DNS, DHCP, and Microsoft 365 troubleshooting • Intermediate-level Azure administration including virtual machines, storage, networking, backup, monitoring, and identity services • Support VMware vSphere and/or Hyper-V environments • Experience with LogicMonitor, NinjaOne, ConnectWise PSA, IT Glue, or similar platforms preferred • Experience with Azure Monitor, Log Analytics, Azure Backup, and Azure Site Recovery preferred • PowerShell scripting and automation experience preferred • Excellent customer service, documentation, organization, and prioritization skills preferred • Ability to mentor junior engineers and lead technical troubleshooting efforts preferred • Preferred certifications: Azure Administrator Associate (AZ-104), Azure Solutions Architect Expert (AZ-305), Cisco Certified Network Associate (CCNA), VMware or Microsoft 365 Certifications

🏖️ Benefits

• Medical, dental, and vision benefits with highly subsidized premiums • Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off • 401(k) Plan with employer match • Onsite Fitness Center • Onsite Monthly Massages