Assistant Key Account Manager

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Jellycat

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1999

🛒 Retail

🛍️ eCommerce

👥 B2C

Retail • eCommerce • B2C

<Jellycat> Jellycat is a London-founded designer and maker of soft plush toys and gift products, beloved worldwide for whimsical, collectible stuffed animals and novelty “Amuseables.” Founded in 1999 and operated from the House of Jellycat studio, the company sells through toy and gift retailers and online channels, supporting global wholesale and direct-to-consumer distribution with design-led product development.

📋 Description

• Manage a portfolio of Key Accounts and serve as the first point of contact for sales-related conversations • Assist with development and execution of account plans and strategies • Visit customers to ensure execution of brand guidelines and appropriate merchandising • Manage order frequency, product availability, and curated assortments • Prospect for new opportunities to enhance portfolio placement • Drive business development and growth across the portfolio • Track sales targets and report on performance metrics • Deliver annual sales and profitability targets • Prepare presentations, proposals, and reports for client meetings • Liaise with Marketing, Operations, and Finance to meet client needs • Maintain regular communication through internal meetings, virtual meetings, and product reviews • Provide clear updates to the internal team and respond promptly to communications • Work closely with the Key Account Manager and Canadian team to support key account growth

🎯 Requirements

• Fluency in English and French • 2–3 years of experience in sales or account management • Excellent communication and interpersonal skills • Ability to establish and maintain professional relationships at all levels • Analytical mindset with strong attention to detail • Ability to maximize sales while respecting business limitations and brand guidelines • Strong presentation skills, including creating and delivering presentations to internal and external audiences • Proficiency in Microsoft Office • Personable and positive mindset and approach • Ability to think creatively and outside the box when solving problems • Intuitive, imaginative, and open-minded approach • Willingness to share ideas and opinions • Ability to thrive in group settings and communicate effectively • Willingness and ability to travel occasionally across Canada and to Minneapolis

🏖️ Benefits

• Annual discretionary bonus tied to company performance and personal contribution • Supplemental health, dental, and vision coverage through Desjardins, starting day one • Group RRSP with employer matching up to 5% of salary • 30 days PTO, including vacation and sick time, prorated and loaded at the start of each year • Active social committee and social events