Regional Operations Director

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🕒 June 5

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Logo of Jones Lang LaSalle Americas, Inc.

Jones Lang LaSalle Americas, Inc.

10,000+ employees

We provide commercial real estate services for corporations and investors across the globe that save money, increase productivity and improve sustainability.

📋 Description

• Manage all operational aspects of Mobile Technical Services at regional and property levels to protect, maintain, and improve owner asset value through efficient operation and maintenance processes. • Manage hazard control and team safety practices, ensure compliance with local codes and regulations, and pass MTS operations audits. • Implement and manage preventive, ongoing, and anticipated maintenance/repair programs. • Manage service vehicle fleet operations to deliver cost-effective fleet operation, tracking, analyzing, and reporting on all fleet operations levels. • Support client teams in developing and implementing multi-year capital project plans applicable to MTS scope of services. • Manage mobile resources in effective support of client projects and maintain routine client interface to ensure satisfactory service delivery. • Manage regional team performance through work performance metrics, trending, and CMMS reporting. • Implement and manage procurement policies and processes for regional engineering team. • Effectively manage implementation of new client portfolio operations into region. • Interface with Labor Union representation to manage union labor resources in compliance with applicable Collective Bargaining Agreements and lead labor negotiations for CBAs in respective region. • Manage team Human Resource requirements to ensure compliance with all employee action processes and policies. • Ensure ongoing team training participation, effective analysis of existing skill levels, and overall improvement of team technical qualifications. • Consistently evaluate client needs to identify and develop team skill sets focused on delivering increased value. • Manage regional P&L and all operating expenses to budgeted levels. • Manage capital projects in timely, cost-effective manner at budgeted levels. • Forecast revenue, operational expenses, and capital expenses. • Effectively manage labor resource billing to ensure effective and timely billing of all resources. • Manage risk associated with labor resources and client labor utilization. • Manage other aspects of regional operations as reasonably expected of the role. • Ensure effective and timely communication within the team.

🎯 Requirements

• Bachelor's degree in technical field (engineering, maintenance, construction, or related discipline) • Minimum seven years leadership experience in facility maintenance and engineering management • Proficiency in MS Excel, Word, and PowerPoint • Knowledge of facilities engineering operations and maintenance • Proficiency in financial performance analysis, projection, and reporting • Knowledge of accounting processes • Demonstrated leadership, interpersonal, and customer service skills • Outstanding written and oral communication skills • Ability to effectively multi-task • Experience managing union labor resources and Collective Bargaining Agreements • Experience with Computerized Maintenance Management Systems (CMMS)

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay

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