Product Manager, Order-to-Cash

🕒 September 25

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

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Logo of Kaseya

Kaseya

1001 - 5000 employees

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 $2M Venture Round on 2020-07

Cybersecurity • SaaS • Enterprise

Kaseya is a global provider of IT management software that offers a comprehensive suite of solutions designed to enhance the efficiency and security of IT operations for managed service providers (MSPs) and IT departments. With features that include endpoint management, cybersecurity, backup and recovery, and compliance management, Kaseya empowers organizations to automate processes, reduce costs, and protect critical data in a technology-driven environment. The platform leverages AI to streamline IT management, enabling teams to focus on strategic initiatives and improve service delivery.

📋 Description

• Define the Order-to-Cash roadmap across order management, billing, invoicing, payments, collections, revenue recognition, tax, reporting, and finance operations • Serve as the Order-to-Cash subject matter expert across core business and technology platforms • Partner with cross-functional business and technical teams to define requirements, prioritize work, and deliver scalable outcomes • Own and prioritize the product backlog against corporate strategy, finance transformation, customer experience, revenue operations, and migration goals • Balance legacy investment with transformation by funding enhancements that create measurable value, reduce risk, or improve migration readiness • Mature the Order-to-Cash operating model by simplifying processes, clarifying ownership, improving handoffs, reducing manual work, and strengthening governance • Lead requirements and solution alignment from order submission through invoicing, payment, collections, revenue recognition, tax, and reporting • Ensure order, invoice, payment, credit memo, customer, tax, receivables, and revenue data remains consistent and traceable across integrations • Partner with technical teams on integrations among Salesforce, Oracle, NetSuite, Gr4vy, GoCardless, OneSource, Snowflake, GetPaid, MuleSoft, and Oracle Integration Cloud • Support migration from legacy NetSuite Order-to-Cash capabilities to the Salesforce and Oracle ecosystem while maintaining business continuity

🎯 Requirements

• Strong knowledge of MSPs, subscription and usage-based models, customer lifecycle processes, and Corporate/BIS systems • Subject matter expertise across Salesforce, NetSuite, GetPaid, Oracle ERP/Fusion, Salesforce Revenue Cloud Advanced, RightRev, MuleSoft/OIC, Gr4vy/GoCardless, OneSource, Snowflake, and boundary applications • Knowledge of order management, billing, invoicing, payments, collections, revenue recognition, tax, reporting, and finance operations • Ability to translate complex processes into clear requirements, user stories, acceptance criteria, process flows, and testable outcomes • Ability to manage and prioritize a product backlog • Ability to partner with Finance, Billing, Collections, Revenue and Sales Operations, Customer Operations, Product, Engineering, Architecture, Security, and IT • Ability to support migration from legacy NetSuite O2C capabilities to the Salesforce and Oracle ecosystem while maintaining business continuity

🏖️ Benefits

• Equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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