Director, Product Operations – Execution

🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🔴 Lead

⚡️ Product Operations

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What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

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Kinaxis

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

💰 $33M Venture Round on 2000-05

Consulting • Healthcare • Manufacturing

Kinaxis is a leading provider of supply chain orchestration solutions, specializing in AI-infused supply chain planning and management. Their flagship platform, Maestro, enables organizations to master complexity and optimize decision-making processes across the entire supply chain. By integrating advanced analytics with real-time data visibility, Kinaxis helps businesses improve operational efficiency, predict demand, and respond proactively to disruptions.

📋 Description

• Define and lead the Product Operations strategy, operating model, governance, and roadmap • Advise Product and technology leaders on execution risks, operational gaps, and organizational effectiveness • Establish governance, decision rights, operating rhythms, and accountability mechanisms • Lead, coach, and develop the Product Operations team and program management practice • Oversee complex, cross-functional product and platform programs, including plans, milestones, dependencies, risks, decisions, and escalations • Orchestrate product launches and field readiness across Product Management, Engineering, Go-to-Market, Deployment, Support, Customer Success, Sales, and learning teams • Create portfolio-level visibility into priorities, delivery health, launch readiness, risks, and outcomes • Improve Product processes, tools, handoffs, and operating rhythms • Use data, analytics, AI, and automation to improve reporting, risk forecasting, decision-making, and productivity • Align stakeholders, resolve trade-offs, and drive adoption of new ways of working

🎯 Requirements

• Bachelor's degree in Business, Technology, Product Management, Operations, or a related field; or equivalent relevant experience • 10+ years of progressive experience in product operations, program management, business operations, product management, or a related function within an enterprise software or SaaS environment • 5+ years of leadership experience building, managing, and developing high-performing teams in a complex, global organization • Proven experience leading complex product or platform programs and improving cross-functional execution and delivery predictability at scale • Experience designing and implementing operating models, governance, portfolio processes, and continuous improvement practices • Strong understanding of product development lifecycles, release and launch management, and cross-functional field readiness • Experience using data, analytics, AI-enabled tools, and automation to streamline operations, improve reporting, and support faster, more informed decisions • Strong business acumen and systems thinking • Exceptional leadership, communication, and stakeholder management skills • Ability to lead through ambiguity and change while balancing strategic priorities with disciplined execution and a company-first mindset

🏖️ Benefits

• Flexible vacation and Kinaxis Days (company-wide days off) • Flexible work options • Physical and mental well-being programs • Regularly scheduled virtual fitness classes • Mentorship programs, training, and career development • Recognition programs and referral rewards • Hackathons

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