Account Manager, Strategic

🕒 October 5

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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KnowBe4

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

🔒 Cybersecurity

☁️ SaaS

📚 Education

Cybersecurity • SaaS • Education

KnowBe4 is a leading platform specializing in security awareness training and simulated phishing to help organizations manage the human element of cybersecurity. The KnowBe4 HRM+ platform is used by approximately 70,000 organizations globally to bolster cybersecurity risk management strategies, integrating AI-powered solutions to improve security culture and user behavior. KnowBe4 offers a comprehensive array of products including email security, security coaching, and compliance training, designed to educate and protect against social engineering, phishing, and other cyber threats. Its innovative approach combines real-time security coaching and AI-defense agents to mitigate human risks and reduce vulnerabilities. Trusted by many top cybersecurity companies, KnowBe4 is a significant player in enhancing security awareness and compliance across industries.

📋 Description

• Manage assigned enterprise and strategic customer accounts • Promote and sell KnowBe4 products and services to organizations with 1,501+ employees • Maximize cross-sell, add-on, upgrade, subscription-level, and seat-expansion opportunities • Build and maintain pipelines of account opportunities • Develop and manage relationships with assigned accounts • Identify decision-makers and qualify sales opportunities • Articulate the value of KnowBe4’s product suite and its security benefits • Achieve or exceed monthly quotas and targets • Promote products and services at trade shows as requested • Follow up on marketing leads to generate opportunities and pipeline • Negotiate discounted pricing within established policies • Maintain accurate customer call, email, note, task, demo, and related records • Support renewals where there is an opportunity to grow the account • Collaborate with Customer Success Managers and Renewal Specialists to increase customer commitment, usage, ARR, and product-suite adoption

🎯 Requirements

• Bachelor's Degree strongly preferred; exceptions may be made for military experience • Proven track record selling to EVP and C-level executives • 5+ years SaaS sales experience • Experience selling deals of $500K+ in the Enterprise segment • Experience selling multi-year deals • English and local language proficiency required for international roles • Expertise in value-based selling methodologies with enterprise accounts • Executive-level presentation and communication skills • Experience with strategic account planning and measurable account growth • Experience managing opportunities involving multiple stakeholders • Track record managing and closing complex, multi-year deals • Experience creating and communicating compelling business cases • Consultative selling and value selling methodology experience • Experience handling technical objections • Skilled in discovery conversations and tailored product demonstrations • Technical aptitude with sales tools • CRM experience, preferably Salesforce • Pipeline management and accurate forecasting experience • Familiarity with IT security concepts, practices, and procedures • Experience with Salesforce and Gmail • Network+ or Security+ preferred • Strong written and verbal communication skills with presentation experience • Time management and organizational skills • Ability to work with minimum supervision • General understanding of human risk management, network and email security, SIEM/SOAR, Zero Trust Architecture, cloud security architecture, phishing attack vectors, IAM, and security orchestration and automation • General understanding of enterprise IAM, SIEM, EDR, cloud security, email security, and GRC platforms • Basic computer literacy and comfort with business applications • Ability to quickly grasp and explain basic technical concepts • Ability to translate complex topics into simple terms • Interest in current technology and cybersecurity trends • Collegiate athlete or competitive sports background • History of setting and achieving ambitious goals • Track record of leadership in team settings • Genuine curiosity and desire to learn about cybersecurity and technical concepts

🏖️ Benefits

• Company-wide bonuses based on monthly sales targets • Employee referral bonuses • Adoption assistance • Tuition reimbursement • Certification reimbursement • Certification completion bonuses • Modern, high-tech, and fun work environment