Forward Deployed Engineer

🕒 July 13

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

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Kognitos

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

☁️ SaaS

💰 $20M Series A on 2023-11

Artificial Intelligence • SaaS

Kognitos is the leader in natural language process automation, striving to create a future where business applications are written in English and machines natively understand human language. Founded in 2020, Kognitos aims to make computer interactions as effortless as human communication, bringing seamless automation to billions of business users around the world. The company offers a SaaS platform that is HIPAA and SOC 2 Type II certified, ensuring top-notch security and compliance standards.

📋 Description

• Partner directly with enterprise customers — finance, AP, healthcare, and IT teams — to scope, design, and implement automations on the Kognitos platform • Translate ambiguous business requirements and undocumented processes into working “English as Code” automations • Build custom integrations between Kognitos and customer systems: ERPs, databases, APIs, email, and document sources • Debug and resolve production issues at customer sites, often under time pressure • Own the technical relationship with key accounts through onboarding, deployment, and expansion • Feed field learnings back to product and engineering to improve the platform for every customer • Travel to customer sites as needed (up to ~25%)

🎯 Requirements

• 3+ years of experience as a software engineer, solutions engineer, or forward deployed engineer, ideally in a customer-facing technical role • Strong proficiency in Python and/or another general-purpose language; comfort reading and writing production code • Experience integrating with enterprise systems (REST/SOAP APIs, databases, ERP or finance systems, or RPA tools) • Ability to operate independently in ambiguous, fast-moving customer environments • Excellent communication skills — able to explain technical tradeoffs to both engineers and business stakeholders • Comfort with occasional travel.

🏖️ Benefits

• Ground-floor opportunity at a fast-growing, well-funded AI automation company • Direct impact on product direction — your fieldwork shapes what gets built next • Work with category-defining “English as Code” technology • Collaborative, distributed team across North America, Europe, and India