Director – Customer Technology Advisor

🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Kyndryl

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2021

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.

📋 Description

• Coordinate the entire sales process, ensuring quality and compliance verification and adherence to Kyndryl best practices • Support Consulting, Advisory, and Architecture activities across Sales and Pre-Sales • Identify customer business and technical requirements and develop winning cross-practice solutions • Develop profitable deals using extensive technical and practice-specific domain knowledge • Collaborate with internal and external stakeholders to generate winning responses and optimal technical solutions • Build and nurture relationships with external alliance partners and ecosystems • Develop and deliver demonstrations, proof of concepts, and prototypes • Showcase business and technical expertise, domain knowledge, and product knowledge to customers • Develop best-in-class, profitable proposals and winning strategies • Leverage domain expertise to win deals and jointly pursue opportunities with alliance partners • Act as a trusted advisor and identify opportunities in other Kyndryl specialties • Maintain relationships with key alliance partners and create referenceable customers • Lead business and technical customer engagement through the close of sale • Deliver billable work during early sales engagement and ensure follow-through and customer satisfaction • Identify and develop opportunities with the Kyndryl Customer Partner • Define unique value propositions and bring full value to customers • Participate in Customer Growth Planning to mature growth opportunities and convert them into winning deals

🎯 Requirements

• Minimum of 7+ years of experience in Presales, Solutions Engineering, Technical Consulting, or related customer-facing technical roles • Deep expertise in cloud, Linux, networking, virtualization, and enterprise platforms, including software sales • Demonstrated ability to increase signings through software products and higher value service offerings • Experience supporting technology and enterprise software sales across multi-industry environments • Deep domain knowledge of services offerings and technical solutions • Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions • Prior consultative selling experience • Familiarity with Agile and DevOps methodologies • Bachelor's degree or Master’s degree preferred • External certifications in the relevant field • Certified expert in the relevant field

🏖️ Benefits

• Flexible, supportive environment • Well-being support through Be Well programs • Financial, mental, physical, and social health programs • Hands-on experience and learning opportunities • Opportunities to certify in four major platforms • Personalized development goals and continuous feedback • Certifications with Microsoft, Google, and Amazon • Coaching and hands-on learning experiences • Flexible, hybrid-friendly culture