Senior Account Manager

🕒 October 15

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $120k - $150k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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Lastmile Retail

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Lastmile Retail is a SaaS platform that connects nearby customers to in-store products, services, and promotions across multiple locations. It offers a multi-location enterprise CMS, listings and reviews management, SEO-rich local microsites, store locators with real-time local inventory, hyperlocal SEO/paid/social marketing, deep local analytics, and media services — all designed to help brands, retailers, franchises, and shopping centers manage, market, and measure local content at enterprise scale to drive incremental local sales.

📋 Description

• Own the client relationship end to end for assigned accounts • Run meetings and serve as the single point of contact • Build trust with Director, VP, and C-suite stakeholders • Anticipate client needs and communicate status, timelines, deliverables, and competitive developments • Track requests, own follow-through, and ensure commitments are met • Translate client requests and feedback into documented direction for internal teams • Collaborate with project management and operations to align timelines, priorities, and deliverables • Route client-driven product ideas and feature requests to internal leadership • Monitor account health and alignment with client goals • Prepare and deliver executive-level reporting • Turn complex performance data into clear narratives for senior stakeholders • Work with SEO and Paid Media teams to prepare comprehensive account reporting

🎯 Requirements

• Physical residency in the US required • Visa sponsorship is not provided • 5+ years in account management, client services, or a comparable client-facing role • Proven experience presenting to and building relationships with Director, VP, and C-suite marketing executives • Exceptional organizational instincts and follow-through • Strong collaboration skills and ability to work well with project management and operations • Agency or comparable fast-paced, multi-account background preferred • Fluency in telecom and multi-location retail clients running localized, store-level digital media programs is a plus

🏖️ Benefits

• Health, dental, and vision insurance • Short-term and long-term disability coverage • Unlimited PTO (within reason) and holidays • 401K with company contribution • Paid Parental Leave • Continuous opportunities for career growth, learning, and professional development • Mentoring and support • Reasonable work-life balance

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