ServiceNow Developer

🔥 16 hours ago

🇨🇦 Canada – Remote

💵 $85k - $105k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 ServiceNow

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Lightspeed Commerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

☁️ SaaS

🛒 Retail

SaaS • Retail

Lightspeed Commerce is a cloud-based point-of-sale (POS) and payments SaaS platform that powers in-person and online commerce for retailers, restaurants, golf facilities and wholesalers. It provides omnichannel POS, inventory management, eCommerce, payments and reconciliation, workforce and payroll, analytics/insights (including Lightspeed AI), hardware integrations, capital/funding, and wholesale tools (NuORDER). Lightspeed emphasizes scalable, customizable systems for multi-location businesses and reports supporting ~150,000 customer locations worldwide.

📋 Description

• Own day-to-day configuration, development, and support of the ServiceNow instance • Develop and configure ServiceNow applications, catalog items, record producers, workflows, Business Rules, Client Scripts, UI Policies, Script Includes, UI Actions, and other platform components • Design, develop, and troubleshoot integrations with third-party systems using REST/SOAP APIs, OAuth, webhooks, Integration Hub, MCP, and iPaaS platforms such as Workato • Monitor platform health, troubleshoot performance issues, and optimize scripts and flows • Support and improve ServiceNow ITSM and HRSD applications and workflows • Administer roles, ACLs, permissions, and other access controls • Act as an escalation point for platform-level incidents and perform root cause analysis • Coordinate with infrastructure, security, vendors, and other technical teams • Gather requirements, prioritize the backlog, design solutions, and deliver work through development, testing, deployment, and post-launch support • Establish reusable development patterns and standards • Evaluate releases, test upgrades, remediate breaking changes, and adopt new platform capabilities • Maintain technical documentation, runbooks, integration documentation, and user procedures • Provide support or training when needed • Work across development, staging, and production instances with IT and business stakeholders

🎯 Requirements

• Hands-on experience developing and administering ServiceNow, ideally across ITSM and/or HRSD • Strong JavaScript skills, including ServiceNow scripting APIs such as GlideRecord and GlideAjax • Experience with Flow Designer, Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, ACLs, and Service Catalog development • Experience designing and troubleshooting REST/SOAP integrations, OAuth, webhooks, and enterprise integrations • Strong understanding of ITSM processes and their translation into ServiceNow solutions • Ability to independently troubleshoot complex issues across ServiceNow and connected systems • Strong problem-solving, communication, and documentation skills • Experience translating business requirements into scalable technical solutions • Ability to manage multiple priorities in a fast-paced environment • Nice to have: experience with HRSD, ITOM, Workday, identity/HR platforms, ServiceNow AI/GenAI and Now Assist, MCP, Service Portal, custom widgets, HTML, CSS, Workato, or other iPaaS platforms • ServiceNow CSA or CAD, or ITIL 4 Foundation certification is nice to have • Must be legally eligible to work in the country where the role is advertised

🏖️ Benefits

• Flexible work environment • Flexible paid time off and remote work policies • Equity options • Contributions to pension plan • Training opportunities • Health and wellness credit • Time off to volunteer • Interest groups, employee-led networks, social committees, and sponsored sports teams • Computer purchase program for a personal MacBook • Enhanced parental leave • Continuous learning opportunities • Global mobility • Medical, dental, wellness, life, and disability insurance • RRSP plan and match • Paid parental leave top-up • Paid time off