Support Developer

Job not on LinkedIn

🕒 April 23

🌾 Iowa – Remote

🌾 Iowa – Remote

💵 $80k - $105k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

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Lullabot

WebsiteLinkedInAll Job Openings

51 - 200 employees

Lullabot is an employee-owned strategy, design, and Drupal development company that has created some of the largest and most high-profile websites. As one of the first Drupal agencies, Lullabot is highly recognized for its body of work and leadership in Drupal innovation, having contributed to more than 150 modules and helped lead the development and design of Drupal 10's default front and back-end themes. Lullabot's clients include IBM, the State of Georgia, NYU School of Medicine, the State of Iowa, NBC Universal, and UMass Amherst. We're Lullabot; it's great to meet you.

📋 Description

• Diagnose and resolve technical issues, bugs, and performance bottlenecks on existing websites and applications • Perform regular security updates, patching, and monitoring • Implement feature enhancements and minor development tasks • Conduct routine maintenance tasks including backups and performance checks • Respond to client support requests in a timely manner • Collaborate with project managers and other developers to prioritize support tasks • Test and deploy code changes, ensuring stability across environments • Document technical solutions and troubleshooting steps • Monitor website uptime and performance • Manage website configuration and settings • Troubleshoot issues related to hosting environments • Version control code using Git • Utilize Drush and Composer for maintenance tasks • Ensure cross-browser and cross-device compatibility • Establish and maintain Continuous Integration (CI) toolchains • Design and execute comprehensive automated tests

🎯 Requirements

• Bachelor's degree in Computer Science, Web Development, or a related field, OR equivalent professional experience • Minimum 2-3 years of experience in Drupal development, with a significant portion focused on support and maintenance • Must have a reliable internet connection and a willingness to work from home • Must be able to use a computer for up to 8 hours per day • Must be able to travel 2-3 times per year in the United States

🏖️ Benefits

• Health, vision, dental, and life insurance • Retirement plan • Generous tech stipend for employees • Annual professional development budget • 15 paid-days-off per year • 20 paid-days-off per year after two-year anniversary • 25 paid-days-off after seven-year anniversary • Four-week paid Sabbatical after 10 years