Senior Partner Manager

🕒 April 21

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Lumin Digital

WebsiteLinkedInAll Job Openings

51 - 200 employees

💳 Fintech

🤝 B2B

☁️ SaaS

Fintech • B2B • SaaS

Lumin Digital is a company that specializes in providing next-generation digital banking solutions for credit unions and banks. Their platform offers a wide array of services, including retail and commercial banking solutions, digital account opening, and tools to enhance user engagement and operational efficiency. With a focus on innovation and cutting-edge technology, Lumin Digital leverages artificial intelligence and robust security features to offer seamless, cloud-native services with near-perfect uptime. They are known for delivering business growth and cost savings for financial institutions, adapting to new technologies, and offering an enhanced user experience.

📋 Description

• Build and maintain long-lasting relationships with 3rd party vendors and integration partners to support Lumin Digital's strategic product priorities across all product lines. • Build and maintain relationships at the founder and executive level — not just account contacts, but the people driving innovation in fintech. • Conduct regular partner reviews, including performance check-ins, roadmap updates, and escalation management. • Evaluate new partnership opportunities, ask the right qualifying questions, and make the internal case for strategic fit. • Identify revenue opportunities within existing partnerships and contribute to growth planning and joint go-to-market strategy. • Train the sales team on how to win with partners and actively support open sales cycles involving partner channels. • Represent Lumin at industry tradeshows, partner events, and conferences, including standing in for leadership when needed. • Support co-development and joint marketing initiatives with partners and internal teams. • Act as an intermediary between vendors, product managers, and stakeholders across Growth, Product, Sales, Marketing, Legal, Billing, and Leadership. • Build and maintain partner enablement resources including reference guides, communication channels, and office hours for cross-functional teams. • Coordinate vendor management activities and processes to help onboard, manage, and offboard strategic partners, including maintaining all vendor-related documentation and participating in due diligence processes. • Negotiate vendor contract management activities for new contracts as well as renewals and amendments, including providing feedback on contract terms, pricing, and commercial strategies. • Provide oversight into individual partnership success metrics around overall revenue, incremental ARPU, ACV, TCV, SLAs, and product penetration. • Consistently document and communicate vendor and partnership program status to relevant stakeholders, including maintenance of partnership status, roadmaps, sales collateral, and billing information. • Perform other duties as assigned.

🎯 Requirements

• Bachelor’s degree in Business, Finance, Marketing, or a related field required. • Master’s degree (MBA or equivalent experience) preferred. • At least 7 years of experience in partnerships, vendor management, business development, or a similar commercial role in a SaaS, FinTech, or enterprise technology company. • Demonstrated success managing partner ecosystems with accountability for contract negotiation, commercial performance, and long-term relationship management. • Proven experience collaborating cross-functionally with Legal, Sales, Product, Marketing, and Implementation teams. • Strong familiarity with digital banking, payments, or embedded financial services ecosystems is highly preferred. • Must have experience utilizing Hubspot, Slack, Jira and Zoom.

🏖️ Benefits

• Health insurance • Paid time off • Remote work options