Retirement Benefits Analyst

Job not on LinkedIn

🔥 1 hour ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

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👻 Ghost score 10%

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Lehigh Valley Health Network

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Lehigh Valley Health Network is a comprehensive healthcare system that is now part of Jefferson Health, one of the top 15 not-for-profit health systems in the United States. It offers a wide range of medical services, including primary care, urgent care, and specialized institutes like the Lehigh Valley Topper Cancer Institute and the Lehigh Valley Heart and Vascular Institute. LVHN provides extensive care solutions, including video visits, second opinions, and a network of doctors and clinicians in numerous locations. It emphasizes education through residencies and fellowships and prioritizes patient-centric services such as lab testing and women's health care. The network also focuses on innovation, offering clinical trials and advanced therapies like CAR-T Cell Therapy.

📋 Description

• Serve as a subject matter expert and point of contact for escalated colleague retirement benefits inquiries • Provide customer service and resolve retirement benefits issues through investigation and coordination with internal and external partners • Guide colleagues through retirement benefits enrollment processes and plan changes • Respond to inquiries via phone, email, and in-person meetings • Participate in colleague and new hire benefits presentations • Process retirement benefits transactions accurately and in compliance with legal requirements • Maintain retirement benefits records and data integrity across systems • Coordinate with stakeholders and vendors on processing and reconciliation • Support enrollment activities, communications, system updates, and employee meetings • Reconcile and process retirement benefits-related invoices • Support implementation of new retirement benefits programs • Monitor retirement benefits operations and resolve issues • Analyze data and recommend retirement process improvements • Research benefits issues, identify root causes, and develop resolution recommendations • Contribute to knowledge sharing and document processes, procedures, and best practices • Identify opportunities for process improvements and program enhancements • Leverage technology tools to improve efficiency, accuracy, and user experience

🎯 Requirements

• Bachelor’s Degree in related field or equivalent work experience • 2 years in Benefits Administration • Proficiency with Microsoft Word • Working knowledge of Microsoft Excel, including ability to work with formulas and pivot tables • Strong analytical skills, critical thinking skills, and attention to detail • Experience working with an Enterprise Human Capital Management System • Skilled in process management • Ability to listen actively, communicate clearly and empathetically, take responsibility, adapt, and exercise self-control under pressure • Physical ability to lift and carry 25 lbs. • Frequent sitting/standing and keyboard use

🏖️ Benefits

• Full-time employment • Remote work in Pennsylvania • Monday–Friday work schedule • Day shift • Retirement benefits programs, including Defined Benefit and Defined Contribution plans • Participation in colleague and new hire benefits presentations • Professional involvement in retirement benefits program implementation and process improvement