Emerging Accounts Manager

🔥 2 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

🗣️🇫🇷 French Required

Where this job comes from

Posted on MaintainX's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of MaintainX

MaintainX

51 - 200 employees

🏭 Manufacturing

🏥 Healthcare

Manufacturing • Healthcare

MaintainX is the world-leading mobile-first workflow management platform for industrial and frontline workers. It is a modern IoT-enabled cloud-based tool for maintenance, safety, and operations on equipment and facilities. MaintainX helps businesses track reactive and preventive maintenance and control daily operations, such as safety inspections, quality inspections, and operating checklists—all with a digital audit trail. Their solutions digitize various processes, including Safety Procedures, Environmental Checklists, Maintenance Procedures, and Training Checklists, empowering organizations to streamline their workflows effectively.

📋 Description

• Manage a portfolio of accounts from close through renewal and expansion • Build and maintain strong relationships with a broad segment of emerging customers • Identify and pursue expansion opportunities within existing accounts • Proactively identify customer needs and provide innovative solutions • Present key metrics demonstrating the value, impact, and return on investment of solutions • Manage customer inquiries, demonstrations, proposals, and follow-ups simultaneously • Become proficient in Salesforce, Outreach, ZoomInfo, and other sales systems • Accurately manage the pipeline and forecast expansion opportunities monthly and quarterly with +/- 15% accuracy • Accurately and promptly document customer interactions, proposals, and progress • Embrace a startup mindset and entrepreneurial spirit

🎯 Requirements

• Minimum of 2 years of experience in account management or customer success • Demonstrated success managing a high volume of customers while driving product adoption • Strong analytical and presentation skills • Ability to effectively communicate data-driven insights to internal and external stakeholders • Proven ability to deliver engaging product demonstrations • Adaptable and comfortable working in a fast-paced, constantly changing sales environment • Exceptional organizational skills and attention to detail • Excellent interpersonal skills for building and maintaining strong relationships with customers and internal teams • Positive, passionate, and creative attitude aligned with the company’s values • Open-minded and curious, with a willingness to learn through coaching • Bachelor’s degree or higher, ideally in a relevant field • Experience with Salesforce, Salesloft, DiscoverOrg, etc. (a plus) • Experience working at startups and in entrepreneurial organizations (a plus) • Experience with CMMS or facilities management software (a plus) • Proven success in a remote environment (a plus)

🏖️ Benefits

• Competitive salary and equity opportunities • Medical, dental, and vision insurance • 401(k) / RRSP contribution program • Paid time off according to your needs • Collaboration with colleagues around the world • Meritocratic culture where ideas and efforts are publicly celebrated • Depending on the role, compensation may also include commission, an annual bonus, and equity • Benefits differ by country, including health coverage, retirement, and leave plans

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