Bilingual Disability Specialist – STD Training & Development

Job not on LinkedIn

🔥 19 minutes ago

🇨🇦 Canada – Remote

💵 $59.1k - $98.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 0%

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1887

🏥 Healthcare

💸 Finance

🛡️ Insurance

💰 $1.2G Post-IPO Debt on 2023-03

Healthcare • Finance • Insurance

Manulife is a leading international financial services group based in Canada, offering a range of insurance and wealth management products to customers across North America, Asia, and Europe. The company is dedicated to helping people with their financial and healthcare needs through innovative solutions in insurance, investment, and retirement planning. Manulife is notable for its commitment to sustainability, diversity, equity, and inclusion. It has been recognized as one of Canada’s Top 100 Employers, demonstrating its dedication to creating a supportive and diverse workplace. With operations spanning numerous countries, Manulife is committed to delivering strong financial performance and customer satisfaction.

📋 Description

• Plan, analyze, develop, deliver, and support learning-centric training programs for multiple audiences across multiple locations and time zones • Create and maintain training curricula and materials • Develop and support online recorded and eLearning modules • Identify development opportunities and training gaps through formal needs analysis, measurement, and evaluation strategies • Provide feedback to learners and leaders • Track and report training data • Serve as a subject matter expert in adult learning theories and practices • Participate in team and department project work • Assist with coaching and RTIW duties as needed • Identify training risks and collaborate to initiate risk mitigation processes • Plan, monitor, and evaluate training success through multiple levels of training evaluations • Facilitate learning through various strategies and methods • Research and implement leading-edge training and development practices • Document processes and procedures on Manusource • Report directly to the Associate Manager of Training and Development on the National Best Practices team

🎯 Requirements

• Disability Case Management experience across all benefits lines; STD or LTD is required • Fully bilingual in French and English • Ability to communicate in English and French to support clients from various jurisdictions outside Quebec • Customer focused with very strong listening skills • Accountable and seeks win-win solutions • Highly organized and analytical • Focus on continuous improvement • Ability to embrace and influence change • Collaborative working relationships • Superior influence, negotiation, and relationship management skills • Knowledge of agile and change management methods • Proficient and flexible in balancing multiple changing priorities in a demanding, deadline-driven environment • Creative, innovative, and technically proficient • Strong coaching and mentoring abilities • Knowledge and experience in remote training • Ability to document and communicate complex ideas in a simplified way • Extensive knowledge of Disability Management techniques and skills gained through experience in effective Disability Case Management • Well-developed knowledge of the disability industry • Analytical, research, problem-solving, and decision-making skills • Knowledge of adult learning theories and practices

🏖️ Benefits

• Flexible environment supporting well-being and inclusion • Health insurance • Dental insurance • Mental health benefits • Vision insurance • Short- and long-term disability insurance • Life and AD&D insurance • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans • Pension • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Paid holidays, vacation, personal, and sick days • Statutory leaves of absence • Incentive programs and incentive compensation tied to business and individual performance

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