Disability COE Trainer

🔥 35 minutes ago

🇨🇦 Canada – Remote

💵 $59.1k - $98.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1887

🏥 Healthcare

💸 Finance

🛡️ Insurance

💰 $1.2G Post-IPO Debt on 2023-03

Healthcare • Finance • Insurance

Manulife is a leading international financial services group based in Canada, offering a range of insurance and wealth management products to customers across North America, Asia, and Europe. The company is dedicated to helping people with their financial and healthcare needs through innovative solutions in insurance, investment, and retirement planning. Manulife is notable for its commitment to sustainability, diversity, equity, and inclusion. It has been recognized as one of Canada’s Top 100 Employers, demonstrating its dedication to creating a supportive and diverse workplace. With operations spanning numerous countries, Manulife is committed to delivering strong financial performance and customer satisfaction.

📋 Description

• Coach and mentor new hires for up to approximately one year after release from the national training program • Create and maintain client-specific training materials, including recorded and eLearning modules • Partner with the Shared Services training team to evolve new-hire training programs • Collaborate with Operational Associate Managers to gradually ramp up caseloads • Support regular feedback on new-hire onboarding • Investigate ways to expedite on-the-job learning and successful role transitions • Encourage, motivate, and inspire new hires to demonstrate Manulife values • Track and document key milestones during new-hire transitions • Participate in COE project work • Profile opportunities for process and case-management-tool evolution • Identify training risks and initiate risk mitigation • Facilitate learning through various strategies and methods • Research and implement development practices • Share best practices and development themes with trainers across COEs • Support transition of new hires to ongoing development support

🎯 Requirements

• Extensive LTD disability case management experience • Strong remote coaching, mentoring, and people-development skills, including constructive feedback • Clear, concise communication and ability to simplify complex ideas • Collaborative, customer-focused approach with strong listening and relationship-management skills • Accountability, sound judgment, analytical, research, problem-solving, negotiation, and influencing skills • Adaptability and ability to manage changing priorities in a deadline-driven environment • Continuous-improvement mindset, creativity, technical aptitude, and ability to influence change • Knowledge of adult learning principles, or curiosity to develop it • Bilingualism (English and French) is an asset; if the successful candidate is in Québec, proficiency in both languages is required to support clients from various provinces outside Québec

🏖️ Benefits

• Incentive programs and incentive compensation tied to business and individual performance • Flexible work environment • Health, dental, mental health, and vision coverage • Short- and long-term disability insurance • Life and AD&D insurance coverage • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans, including pension • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Paid holidays, vacation, personal, and sick days • Statutory leaves of absence • Remote working arrangement