Mortgage Administrator

🔥 38 minutes ago

🇨🇦 Canada – Remote

💵 $43.9k - $73.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

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Logo of Manulife

Manulife

10,000+ employees

Founded 1887

🏥 Healthcare

💸 Finance

🛡️ Insurance

💰 $1.2G Post-IPO Debt on 2023-03

Healthcare • Finance • Insurance

Manulife is a leading international financial services group based in Canada, offering a range of insurance and wealth management products to customers across North America, Asia, and Europe. The company is dedicated to helping people with their financial and healthcare needs through innovative solutions in insurance, investment, and retirement planning. Manulife is notable for its commitment to sustainability, diversity, equity, and inclusion. It has been recognized as one of Canada’s Top 100 Employers, demonstrating its dedication to creating a supportive and diverse workplace. With operations spanning numerous countries, Manulife is committed to delivering strong financial performance and customer satisfaction.

📋 Description

• Set up and administer new mortgage business, including processing related financial transactions. • Address routine queries and promptly respond to and resolve inquiries from internal partners, providing excellent customer service. • Apply strong decision-making and problem-solving skills to influence decisions and maintain accountability for workload and responsiveness. • Support urgent deadlines, handling unexpected increased volumes, and liaising with the Mortgage Origination and Sales Teams. • Identify continuous improvement opportunities, share ideas for enhancements, and assist with their implementation. • Ensure the client experience is a priority.

🎯 Requirements

• General knowledge of residential mortgage business and mortgage underwriting practices. • Knowledge of mortgage-related provincial legislation • Sound knowledge of MS Office programs, such as Word and Excel

🏖️ Benefits

• health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage • adoption/surrogacy and wellness benefits • employee/family assistance plans • various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) • financial education and counseling resources • generous paid time off program including holidays, vacation, personal, and sick days • full range of statutory leaves of absence

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