
10,000+ employees
Founded 1887
🏥 Healthcare
💸 Finance
🛡️ Insurance
💰 $1.2G Post-IPO Debt on 2023-03
Healthcare • Finance • Insurance
Manulife is a leading international financial services group based in Canada, offering a range of insurance and wealth management products to customers across North America, Asia, and Europe. The company is dedicated to helping people with their financial and healthcare needs through innovative solutions in insurance, investment, and retirement planning. Manulife is notable for its commitment to sustainability, diversity, equity, and inclusion. It has been recognized as one of Canada’s Top 100 Employers, demonstrating its dedication to creating a supportive and diverse workplace. With operations spanning numerous countries, Manulife is committed to delivering strong financial performance and customer satisfaction.
🔥 13 minutes ago
🇨🇦 Canada – Remote
💵 $85.5k - $125.5k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🚫👨🎓 No degree required
👻 Ghost score 0%
🗣️🇫🇷 French Required
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10,000+ employees
Founded 1887
🏥 Healthcare
💸 Finance
🛡️ Insurance
💰 $1.2G Post-IPO Debt on 2023-03
Healthcare • Finance • Insurance
Manulife is a leading international financial services group based in Canada, offering a range of insurance and wealth management products to customers across North America, Asia, and Europe. The company is dedicated to helping people with their financial and healthcare needs through innovative solutions in insurance, investment, and retirement planning. Manulife is notable for its commitment to sustainability, diversity, equity, and inclusion. It has been recognized as one of Canada’s Top 100 Employers, demonstrating its dedication to creating a supportive and diverse workplace. With operations spanning numerous countries, Manulife is committed to delivering strong financial performance and customer satisfaction.
• Serve as a primary point of contact for Advisors on ALOC+ lending solutions • Assist with case setup, documentation, follow-ups, and completion of lending applications • Review applications and documentation for completeness, accuracy, and deficiencies • Educate Advisors and administrative staff on processes, forms, timelines, and requirements • Respond to Advisor and client inquiries • Provide case support to Regional Directors, Specialized Lending on complex cases • Coordinate with Underwriting, Credit, Operations, and Fulfillment • Maintain tracking, documentation, and status updates for active files • Support escalations and service issues • Participate in touchpoints with Regional Directors, Specialized Lending • Set up and administer new lending and deposit business • Process financial transactions accurately and efficiently • Ensure lending file quality, completeness, and security under audit, compliance, and regulatory standards • Maintain records for reporting, tracking, and compliance • Identify process improvements and efficiencies • Maintain confidentiality and security of bank records and client information • Adhere to AML, KYC, and KYA requirements • Complete required training and stay current on product, system, and process updates • Collaborate and share best practices with Specialized Lending and Manulife Bank teams • Participate in team meetings, planning sessions, and improvement initiatives
• Post-secondary education or equivalent industry experience • Minimum 3–5 years of experience in banking, lending, or financial services • Strong understanding of lending administration, documentation, and client service • Excellent organizational skills with strong attention to detail • Ability to manage multiple files and priorities simultaneously • Experience supporting secured lending or specialized lending solutions preferred • Familiarity with advisor-supported distribution models preferred • Proficiency with Microsoft Office (Excel, Word, PowerPoint) and Salesforce preferred • Bilingualism (English and French) is an asset • Strong interpersonal and communication skills • Must be comfortable interacting directly with Advisors and clients
• Flexible environment supporting well-being and inclusion • Health insurance • Dental insurance • Mental health benefits • Vision coverage • Short- and long-term disability insurance • Life and AD&D insurance coverage • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans • Pension • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Paid holidays, vacation, personal, and sick days • Statutory leaves of absence
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