Bilingual Document Processing Specialist

🕒 February 25

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 46%

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McCarthy Tétrault

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1855

🤝 B2B

⚖️ Legal

💸 Finance

B2B • Legal • Finance

McCarthy Tétrault is a Canadian law firm that offers a full suite of legal and business solutions to clients in Canada and around the world through our offices in Vancouver, Calgary, Toronto, Montréal, Québec City, New York, and London, U. K. The firm specializes in various industries, providing insights and strategic advice particularly in private equity, energy, tax, technology, public procurement, competition/antitrust, and foreign investment.

📋 Description

• Create various legal and other documents by typing, transcription, scanning or other methods • Document processing includes adapting styles, mail merge, inserting media into presentations, creating cross-references, indexing, creating tables (including financial tables), handling charts and objects, using graphics applications, etc. • Proofread and review documents to ensure they are logical and clear, appropriately formatted, and free of spelling and grammatical errors • Compare different versions of documents, verify that revisions are correct and fix documents if alterations are found • Develop an understanding and practical knowledge of the firm’s document production procedures based on established precedents • Respond promptly to requests, meet deadlines and work cooperatively with other departments and employees across the firm • Build word-processing expertise to handle complex documents, whether legal or otherwise • Proactively manage varied workloads with minimal supervision and guidance • Quality-check your own work, seek clarification when necessary and review peers’ work as required • Support team members and act as a mentor when needed • Properly manage the end-to-end workflow for document production and support requests, including prioritizing needs and coordinating tasks • Assist firm-wide with document preparation using the Microsoft suite (e.g., Word, Excel, PowerPoint, Visio) • Document, log and process all calls, emails, voicemails and visits, and follow up to provide timely support • Manage escalation and issue handling (call follow-up, research, updating the knowledge base) • Review issues and procedures related to document production and support; recommend solutions as needed • Perform other duties as assigned

🎯 Requirements

• Bilingual in French and English • College diploma (office administration, legal specialization or related field) • 3 years of experience in a professional environment; document production experience is an asset • Knowledge of legal terminology, documents and procedures is an asset • Strong attention to detail and excellent spelling, grammar and proofreading skills in both French and English • Highly personable and tactful on the phone; able to communicate effectively and respectfully with clients of the Document Specialists Group • Ability to transfer knowledge in a pleasant, effective and efficient manner using a variety of techniques • Patient, flexible and able to handle difficult situations effectively • Organized, detail-oriented with strong proofreading skills • Ability to maintain excellent interpersonal relationships and to work under pressure and stress • Strong analytical and problem-solving skills, with the ability to visualize and present creative solutions • Ability to adapt to different work schedules (weekdays, weekends and holidays as required) • Confidence to work independently, set priorities and make day-to-day decisions, and to know when to seek supervisor assistance • Typing speed of 80 to 100 words per minute

🏖️ Benefits

• Exceptional benefits from day one, including employer-paid group insurance coverage • A wellness program and a technology spending allowance • Competitive compensation, overtime pay and generous time off, including a volunteer day and a birthday day off • Opportunities for growth and professional development at all levels, within a culture that encourages and values feedback through dialogue • Frequent opportunities to engage with the community and a commitment to equity, diversity and inclusion • A collaborative, close-knit culture where lawyers and business teams work together toward a common goal

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