Customer Success Manager

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $85.3k - $142.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🗣️🇫🇷 French Required

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Logo of McKesson

McKesson

10,000+ employees

Founded 1833

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🧬 Biotechnology

Healthcare Insurance • Pharmaceuticals • Biotechnology

McKesson is a diversified healthcare leader specializing in pharmaceutical distribution, medical supplies, and healthcare services. Their solutions facilitate patients' access to life-changing therapies, support efficient operations for pharmacies, health systems, and clinics, and address critical issues such as drug shortages through a resilient supply chain. McKesson provides comprehensive services such as pharmacy management software, consulting, and technology solutions for specialty practices, focusing on improving health outcomes and advancing the pharmaceutical industry. They work closely with biopharma companies to enhance medication access, adherence, and commercialization while supporting oncology and biopharma practices through data-driven insights and real-world evidence.

📋 Description

• Serve as a trusted advisor to pharmacy customers across Western Canada • Provide proactive guidance to optimize use of McKesson Pharmacy Technology Solutions • Conduct operational assessments and business reviews for improvement opportunities • Deliver exceptional customer service and resolve product-related concerns • Conduct training programs for customers in both virtual and in-person formats

🎯 Requirements

• 4+ years of experience in customer success, account management, or pharmacy operations • Experience in a retail or long-term care pharmacy environment • Proficiency with Microsoft 365 and CRM platforms such as Salesforce • Strong relationship-building, communication, and problem-solving skills • Bilingual French/English skills are considered an asset.

🏖️ Benefits

• Competitive compensation package • Health insurance • Performance bonuses

Apply Now

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