Coordinator, Learning Solutions

Job not on LinkedIn

🔥 8 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘» Ghost score 10%

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Logo of McLean & Company

McLean & Company

201 - 500 employees

Founded 1997

đź’Ľ Consulting

🤝 B2B

👥 HR Tech

Consulting • B2B • HR Tech

McLean & Company is a B2B HR research and advisory firm that provides membership-based services to HR teams, including diagnostic surveys, role-based research, training programs, workshops, guided implementations, and executive coaching. The company helps organizations design and execute HR strategy, talent management, total rewards, learning and development, and HR technology initiatives by combining data-driven insights, best-practice tools and templates, and on-demand advisor support.

đź“‹ Description

• Accurately schedule and track a variety of multi-week programs, providing regular reporting and communications to partners • Develop and iterate coordination and administrative processes for client-facing products • Own registration of new cohorts and learners in multiple software systems • Work with facilitators to provide live in-session support to learners • Manage breakout rooms and troubleshoot technical difficulties • Work directly with clients to coordinate and manage all aspects of training logistics • Coordinate with the Learning Solutions Team to craft detailed responses to inquiries through various mediums • Troubleshoot the learning management system and identify opportunities to improve client service • Prepare accurate daily reporting for internal and client-facing use • Communicate and work closely with internal teams to navigate client requests, scheduling changes, and other tasks

🎯 Requirements

• Excellent precision with detailed documents • Intermediate skills in Microsoft Office 365 (Excel, Word, and PowerPoint) • Aptitude and enjoyment in learning new technologies quickly • Ability to apply structured problem solving and process skills to complex problems and projects • Excellent time management skills, with ability to handle multiple priorities, meet daily deadlines, and respond to changing focus • Strong written and verbal communication skills • Strong customer focus • Exceptional interpersonal and collaboration skills • Ability to thrive in an entrepreneurial and collaborative work environment • College diploma or equivalent experience in coordination • Able to work business hours in Eastern Time • Flexibility to accommodate clients in other time zones • Intermediate skill with Microsoft Teams is desirable • Experience handling the administration of learner experiences within a learning platform is desirable

🏖️ Benefits

• Full-time remote work arrangement • Opportunity to work with diverse individuals and a collaborative community • Opportunities to stretch and grow professionally • Flexible hours may be required to accommodate clients in other time zones

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