Digital Marketing Customer Success Manager

🔥 15 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Measure Marketing Results Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🏭 Manufacturing

📣 Marketing

Consulting • Manufacturing • Marketing

Measure Marketing Results Inc. is a demand and performance marketing agency specializing in catalyzing revenue growth for B2B companies, particularly in the SaaS, Tech, and Manufacturing sectors. The company focuses on accelerating growth by building robust pipelines, driving revenue, and reducing acquisition costs through services such as go-to-market strategy, demand creation and capture, SEO & content marketing, and RevOps integration. With a dedicated team of over 50 skilled marketers, Measure Marketing Results Inc. ensures alignment between marketing, sales, and customer success teams to maximize efficiency and sustainability in revenue generation. Their comprehensive approach leverages analytics, performance metrics, and marketing automation to turn every marketing investment into measurable success.

📋 Description

• Build strong client relationships, understand business objectives, and manage expectations • Own client satisfaction, account health, retention, and proactive communication • Identify risks early and coordinate corrective actions before issues escalate • Analyze SEO, GEO, AI search visibility, PPC, website, and conversion performance • Connect marketing metrics with qualified leads, acquisition costs, conversions, and ROI • Investigate performance declines, identify root causes, and recommend data-backed improvements • Evaluate digital marketing strategies and identify optimization opportunities • Present performance reports with insights, recommendations, and next steps • Explain complex marketing data in simple, business-focused language • Communicate performance challenges, manage difficult conversations, and set realistic expectations • Collaborate with SEO, GEO, PPC, content, and web teams • Track client commitments, internal action items, dependencies, and escalations • Identify account growth opportunities based on client needs and performance

🎯 Requirements

• 3–5+ years of experience in digital marketing, customer success, or account management, preferably within a digital marketing agency • Strong understanding of SEO, GEO (Generative Engine Optimization), AI search visibility, PPC, and digital marketing analytics • Awareness of evolving search behavior, AI-generated recommendations, and visibility across Google and AI search platforms • Exceptional numerical and analytical skills, with the ability to interpret data, identify patterns, investigate discrepancies, and make sound recommendations • Familiarity with Google Analytics 4, Google Search Console, Google Ads, Looker Studio, and AI visibility tracking tools • Ability to distinguish marketing activity and reported conversions from meaningful business results • Excellent English communication, presentation, and client relationship management skills • Strong organizational skills and experience managing multiple client accounts simultaneously • Proactive, accountable, and commercially minded approach to problem-solving • Availability or willingness to work shifts with EST hours

🏖️ Benefits

• Remote work arrangement

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume