Licensing Coordinator

🕒 October 7

🇺🇸 United States – Remote

💵 $18 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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Medallion

51 - 200 employees

Founded 2020

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

💰 $43M Series C - Medallion on 2025-08

Healthcare • Healthcare Insurance • SaaS

Medallion is an AI-powered healthcare operations company that provides a SaaS platform to automate provider credentialing, payer enrollment, licensing, privileging, and ongoing monitoring. The platform uses machine learning and real-time automation to extract and standardize data, manage payer-specific and state rules, run automated follow-ups, and ensure compliance with NCQA and TJC standards—reducing costs and accelerating provider onboarding. Medallion serves payers, provider groups, health systems, RCM organizations, and digital health companies with a focus on lowering administrative burden and improving network readiness.

📋 Description

• Review and maintain assigned queue for completeness and accuracy according to state licensing requirements • Review, quality check, and submit online and paper license applications and Primary Source Verifications • Initiate and manage primary source verifications for education, training, employment, and licenses • Monitor and resolve deficiencies, including Board communication as needed • Communicate with providers and clients regarding requirements, missing items, and status updates • Collaborate with internal teams and external agencies to facilitate timely licensure • Prepare and provide license status updates to clients • Manage mailing processes, including printing, assembling, tracking, and timely submission of application materials • Monitor files for timely completion of outstanding requirements • Support time-sensitive application corrections and email address changes • Participate in scheduled and ad hoc meetings • Assist with special projects and other assigned duties

🎯 Requirements

• Experience with Behavioral Health, Nursing, and Physician license types; multi-state experience preferred (IMLC, NLC a plus) • Strong critical thinking and problem-solving skills with the ability to navigate complex licensing requirements • Excellent communication and customer service skills; able to clearly articulate next steps to providers and stakeholders • Close attention to detail with strong organizational, time management, and multitasking abilities • Ability to adapt and pivot in a fast-paced, remote environment while maintaining productivity during workload fluctuations • Professional demeanor when interacting with providers, clients, and internal teams • Tech-savvy with proficiency in Google Suite; experience with DocHub, Slack, and startup environments

🏖️ Benefits

• Equal opportunity employment • Reasonable accommodation during the application process • AI-assisted hiring process with human-centered decision-making

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