Bilingual Health Related Travel Analyst

🔥 12 hours ago

🇨🇦 Canada – Remote

💵 $46.3k - $52.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 4%

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Medavie

5001 - 10000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance • Community Health

Medavie is a national health solutions partner dedicated to improving the wellbeing of all Canadians. It integrates benefits management, healthcare delivery, and advanced health solutions, aiming to transform healthcare in Canada with innovative approaches. Medavie also focuses on community health through its foundation, promoting initiatives for accessible and equitable healthcare services.

📋 Description

• Develop a high level of knowledge in the Health Related Travel program • Handle client requests for authorization and reimbursement of health related travel • Liaise directly with clients, medical consultants and health care professionals for clarifications • Provide excellent customer service across all service areas • Review, analyze and process reimbursement requests according to established criteria • Correspond with clients, medical consultants, health care professionals and stakeholders via email, phone and other communication methods • Work varying shifts between 7am and 5pm, Monday to Friday

🎯 Requirements

• Ability to review, analyze and process requests from clients for reimbursement of health related travel as per established criteria • Clear, concise and friendly communication through email and phone • Ability to organize work and information accurately and efficiently • Strong technical aptitude and ability to multitask across multiple software applications • Ability to correspond with clients, medical consultants, health care professionals and stakeholders through various communication methods • Ability to work quickly and accurately under time pressure • High attention to detail and ability to concentrate while using a computer for prolonged periods • Ability to work independently and as a team member • Post-secondary diploma or degree and/or relevant working experience in customer service or office administration • Reliability Status Clearance (Enhanced Level B) • Fingerprinting, Criminal Record Check and Credit Check • Must have resided in Canada for at least 5 years • Must hold Permanent Resident or Citizenship Status

🏖️ Benefits

• Comprehensive health and dental plan that is 100% employer paid effective on your first day • Permanent full-time position with opportunity to grow in a well-established organization • Paid vacation • Gifted week of vacation in your first year • Optional Vacation Purchase Program • 100% employer-matched Defined Contribution Pension Plan • Monday to Friday shifts and no weekends • Extensive virtual paid training program • Opportunities for career development and advancement • Personal wellness account • Health resources • Fitness center discounts • Necessary work-from-home equipment • Flexible work options • Performance-based incentive programs for eligible employees

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