
5001 - 10000 employees
🏥 Healthcare
⚕️ Healthcare Insurance
Healthcare • Healthcare Insurance • Community Health
Medavie is a national health solutions partner dedicated to improving the wellbeing of all Canadians. It integrates benefits management, healthcare delivery, and advanced health solutions, aiming to transform healthcare in Canada with innovative approaches. Medavie also focuses on community health through its foundation, promoting initiatives for accessible and equitable healthcare services.
🔥 24 minutes ago
Where this job comes from
Posted on Medavie's careers page, not through a job board
First seen by Remote Rocketship 24 minutes ago
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5001 - 10000 employees
🏥 Healthcare
⚕️ Healthcare Insurance
Healthcare • Healthcare Insurance • Community Health
Medavie is a national health solutions partner dedicated to improving the wellbeing of all Canadians. It integrates benefits management, healthcare delivery, and advanced health solutions, aiming to transform healthcare in Canada with innovative approaches. Medavie also focuses on community health through its foundation, promoting initiatives for accessible and equitable healthcare services.
• Provide telephone triage, health information, and professional nursing care to TeleHealth/811 callers • Assess patient conditions using guidelines, protocols, clinical decision support software, and clinical judgment • Review and communicate recommendations consistent with nursing guideline standards • Provide clinically relevant information and empower callers to make appropriate decisions, including self-care • Document clinical assessments and relevant notes accurately and promptly in computer software • Liaise with callers and third parties in critical situations, including ambulance transport, police intervention, suicidal callers, and suspected or actual child abuse • Adhere to time-utilization guidelines and manage workflow to meet Telecare service demand • Work rotating shifts, typically 8 hours, with 10- and 12-hour shifts accommodated • Handle up to 40 calls per shift across diverse healthcare concerns
• Minimum 3 years of clinical experience; 5 years preferred • Clinical nursing experience, preferably in acute care or relevant community health settings • Active license and good standing as a Registered Nurse with the provincial nursing body • Diploma from a recognized and/or accredited nursing school • Excellent communication, telephone, and customer relation skills • Critical thinking, clinical decision-making, and problem-solving skills • Basic computer and keyboarding competence • Reliable wired internet using approved High Speed DSL, Cable, or FiberOp • Appropriate home space meeting Work at Home guidelines • Ability to travel if needed • Fluency in English, oral and written, required • Fluency in French, oral and written, preferred • Must be licensed to practice in the province where residing • Must work from a private home office
• Part-time and full-time work-from-home opportunities • On-the-job training • Frequent feedback and coaching • 24/7 support for nurses • Work-life balance from rotating shifts • Permanent position
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