Payer Operations Coordinator

🕒 August 21

🇺🇸 United States – Remote

💵 $60k - $68k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MEDvidi

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

🏥 Healthcare

⚕️ Healthcare Insurance

💰 $2.8M Seed Round on 2022-09

Healthcare • Healthcare Insurance • Mental Health

MEDvidi is an online mental health treatment center aiming to make professional care accessible and affordable for everyone. The healthcare experts at MEDvidi provide personalized treatment plans for a variety of mental health conditions, including ADHD, anxiety, depression, insomnia, and OCD. With services that include initial assessments, ongoing support, and medication management through virtual consultations, MEDvidi seeks to enhance mental wellness with compassionate care tailored to individual needs.

📋 Description

• Execute payer contracting, credentialing, and enrollment activities, including preparing and submitting payer applications and tracking them through approval • Maintain accurate and up-to-date payer enrollment, credentialing, contracting, and provider-readiness trackers • Follow up with payers by phone, email, and payer portals to confirm application status, resolve deficiencies, and complete outstanding items • Own assigned applications and operational tasks end-to-end • Track and report application aging, payer turnaround times, deficiencies, approval rates, and provider readiness • Identify repetitive, manual, and error-prone steps across payer and credentialing workflows • Build and implement AI-powered workflows and automation solutions • Develop standardized templates, trackers, documentation, and dashboards • Test new tools and continuously improve workflows • Partner with Clinical Operations, Product, Compliance, and other internal stakeholders • Help build structure and processes in an evolving function

🎯 Requirements

• 2–4 years of professional experience in a fast-paced startup, consulting, strategy, operations, or similarly high-growth environment • Demonstrated experience building, implementing, or significantly improving automated workflows using AI and/or automation tools • Ability to provide concrete examples of processes automated, streamlined, or redesigned • Strong operational and problem-solving mindset • Excellent written and verbal communication skills • Comfortable conducting persistent outbound follow-up by phone and email • Exceptional attention to detail and ability to manage multiple workstreams, trackers, deadlines, and priorities simultaneously • Strong Excel and/or Google Sheets skills • Self-directed and comfortable owning work from initial assignment through resolution with minimal oversight • Comfortable working in an evolving startup environment • Curious, adaptable, and comfortable learning new systems and technologies quickly • Healthcare payer or credentialing experience is valuable but preferred, not required • Preferred experience with revenue cycle management, payer enrollment, provider credentialing, CAQH ProView, payer credentialing/enrollment portals, behavioral health, telehealth, multi-state healthcare operations, NPI, DEA, automated workflows, dashboards, reporting tools, cross-functional coordination, and offshore or outsourced teams