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Head of Social, Community

🕒 October 16

🏄 California, New York, +1 more states – Remote

infoinfo

💵 $210k - $262.8k / year

⏰ Full Time

🔴 Lead

👫 Community Manager

Where this job comes from

Posted on Mercury's careers page, not through a job board

First seen by Remote Rocketship October 16

Still open on Mercury's site. Checked 3 hours ago.

Logo of Mercury

Mercury

1001 - 5000 employees

Founded 2017

💳 Fintech

🏦 Banking

☁️ SaaS

Fintech • Banking • SaaS

Mercury is a software-driven fintech that provides business and personal banking products built for startups and small to mid-size companies. Its platform offers business checking and savings, Treasury products, business credit cards and spend management, payments and invoicing, accounting integrations and AI-powered automations, plus APIs and developer tools. Mercury partners with FDIC-insured banks to offer deposit protection, emphasizes virtual cards, granular spend controls, and workflow automations for teams, agencies, ecommerce brands, VC funds, and crypto businesses. The product is positioned as an all-in-one banking and finance platform delivered through a modern app and API.

📋 Description

• Set the strategy for social and community at Mercury, connecting social, creators and influencers, and merch into a cohesive ecosystem • Shape and amplify Mercury’s voice across channels • Develop breakthrough campaigns and programs, including social ideas, creator partnerships, and merchandise • Connect community work to the broader marketing organization • Partner with Brand, Creative, Growth, Product Marketing, Support, and other teams • Turn company priorities into larger ideas and bring community insights back into Mercury • Own goals, budgets, measurement, and operating rhythms for the function • Balance creative ambition with analytical rigor • Lead, coach, and develop a multidisciplinary team of three • Grow the organization as ambitions expand • Report to the Head of Brand

🎯 Requirements

• Experience leading a team and meaningful budget across social, merch, creator or influencer partnerships, or related brand and community disciplines • Exceptional creative and editorial taste • Ability to write strong social posts, evaluate concepts, provide incisive creative feedback, and maintain a high bar • Systems mindset: ability to connect channels and moments to a larger brand story • Strong cross-functional instincts • Ability to connect different priorities while keeping the customer and community at the center • Curiosity about culture and the internet • Strong people leadership • Ability to hire, coach, and develop people across different disciplines • Ability to move between strategic thinking and detailed execution

🏖️ Benefits

• Base salary • Equity (stock options/RSUs) • Benefits • Equal Employment Opportunity employer • Reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs

Apply Now

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