District Parts & Service Manager

πŸ”₯ 12 minutes ago

πŸ‡¨πŸ‡¦ Canada – Remote

⏰ Full Time

🟑 Mid-level

🟠 Senior

πŸ‘” Manager

πŸ—£οΈπŸ‡«πŸ‡· French Required

Where this job comes from

Posted on Mitsubishi Motor Sales of Canada, Inc.'s careers page, not through a job board

First seen by Remote Rocketship 12 minutes ago

Logo of Mitsubishi Motor Sales of Canada, Inc.

Mitsubishi Motor Sales of Canada, Inc.

51 - 200 employees

Founded 2002

🚘 Automotive

πŸ‘₯ B2C

πŸ›’ Retail

Automotive β€’ B2C β€’ Retail

Mitsubishi Motor Sales of Canada, Inc. is the Canadian distributor and marketer for Mitsubishi Motors in Canada, operating a consumer-facing website that lists new vehicle models (Eclipse Sportback, Outlander PHEV, Outlander, Eclipse Cross, RVR), pricing, offers, electrification information (BEV/PHEV), warranty, roadside assistance, parts & accessories, certified pre-owned and fleet programs, dealership locator, service and maintenance info, and marketing communications. The company provides tools like build & price, payment/lease calculators, recall lookup, and promotes dealer offers and events. It also publishes brand/history content and community/CSR-related material. It appears to be a national automotive distributor/retailer arm for Mitsubishi in Canada.

πŸ“‹ Description

β€’ Act as a business consultant to assist MMSCAN dealers in selling and servicing Mitsubishi vehicle parts and accessories β€’ Assist in implementing aftersales programs, policies, and procedures β€’ Help dealers provide a superior ownership experience while achieving profitable operations β€’ Develop long-term relationships with dealers within the assigned district β€’ Attain territory dealer KPI targets, including parts, accessory, and dropship targets β€’ Contact and visit dealerships to communicate, implement, and administer Aftersales Department programs, policies, and procedures β€’ Monitor and guide dealers on policies, procedures, parts sales, inventory control, service training, warranty administration, consumer relations, and customer satisfaction β€’ Recommend operational improvements to maximize customer satisfaction, operational effectiveness, market penetration, target attainment, and profitability β€’ Provide automotive technical guidance to dealership service personnel β€’ Process, resolve, and close customer inquiries with assistance from MMSCAN departments β€’ Collaborate with Aftersales stakeholders to achieve common KPIs β€’ Document dealer contacts and significant interactions in TSi or equivalent, including action items and corrective actions β€’ Assist with creating, coordinating, and hosting dealer communication meetings β€’ Perform other assigned or required duties

🎯 Requirements

β€’ Five years of professional level automotive Fixed Operations experience at the dealer or OEM level is an asset β€’ Ability to communicate in both English and French (Mandatory) β€’ Current valid driver's license and MMSCAN approved driving record β€’ Domestic travel is required

πŸ–οΈ Benefits

β€’ Equal opportunity employer fostering an inclusive, accessible environment β€’ Support for applicants requiring accommodation during the recruitment process

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