Implementation Specialist

🕒 August 26

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 10%

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MotivHealth

51 - 200 employees

Founded 2015

🛡️ Insurance

🏥 Healthcare

💳 Fintech

Insurance • Healthcare • Fintech

MotivHealth is an innovative insurance company that focuses on creatively solving the high cost of healthcare. They aim to empower their members to become motivated healthcare consumers by providing a suite of integrated cost-saving solutions. Their offerings include SmartPay programs for price comparison in healthcare services and RX Assistance to reduce pharmacy costs. MotivHealth specializes in HSA-Qualified Health Plans and strives to help members grow their health savings and lower premiums, which leads to better health outcomes. Their unique approach significantly reduces annual premium increases when employers adopt smarter health plans.

📋 Description

• Coordinate the onboarding and renewal process for employer groups, health plans, vendors, and benefit programs • Serve as the primary implementation liaison between clients, brokers, vendors, carriers, internal teams, and technology partners • Develop, manage, and monitor implementation and renewal timelines to ensure milestones and deadlines are met • Gather, review, and validate plan design requirements, benefit specifications, eligibility rules, vendor requirements, and related documentation • Coordinate system configuration activities to ensure benefit plans are set up accurately within applicable administrative platforms • Support eligibility file setup, data file testing, vendor feeds, and other operational data requirements • Partner with claims, eligibility, customer service, account management, compliance, finance, and IT teams to ensure operational readiness • Identify implementation risks, issues, and gaps, and work with appropriate parties to resolve them • Facilitate meetings, status updates, and communications throughout implementation or renewal • Maintain accurate records, project documentation, plan materials, and implementation checklists • Ensure required documentation is complete, accurate, and available before the effective or renewal date • Support post-implementation review and issue resolution • Ensure implementation activities comply with company policies, client requirements, regulatory standards, and contractual obligations • Perform other duties as assigned

🎯 Requirements

• High school diploma or equivalent required • Previous experience in healthcare benefits administration, third-party administration, health insurance, employee benefits, implementation, account management, or a related field • Strong understanding of medical benefits, eligibility, plan design, vendor coordination, and administrative processes • Experience coordinating projects, timelines, deliverables, and cross-functional communication • Strong organizational skills and attention to detail • Ability to manage multiple priorities and deadlines in a fast-paced environment • Excellent verbal and written communication skills • Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and Teams • Ability to work collaboratively with internal teams and external business partners

🏖️ Benefits

• 5% annual bonus based on company profitability • Affordable health, vision, and dental insurance for you and your family • Company contributes up to $2,300 to Health Savings Account annually • Wellness program that contributes additional money towards your HSA • Automatic 3% contribution into retirement plan • Career development and growth opportunities • Flexible Time Off & 10 paid holidays per year

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