Staff Product Engineer, Enterprise AI

🕒 September 2

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

💵 $155k - $185k / year

⏰ Full Time

🔴 Lead

🧑‍💻 Full-stack Engineer

👻 Ghost score 1%

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Mozilla

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1998

👥 B2C

🔒 Cybersecurity

B2C • Cybersecurity • Software

Mozilla is a non-profit organization dedicated to promoting an open and accessible internet. They are the makers of the popular Firefox browser, which emphasizes user privacy, speed, and control. Mozilla also offers a range of products that focus on internet security and privacy, including Mozilla VPN, Firefox Relay, and Mozilla Monitor. Additionally, the organization is involved in open-source projects, AI innovation, and advocating for digital rights. Mozilla aims to empower users with trustworthy technology and policies that protect privacy, support open-source AI development, and foster accountability for tech companies.

📋 Description

• Own implementation of Thunderbolt product features from concept through launch, adoption, and iteration • Translate product vision, user needs, partner feedback, and enterprise requirements into technical plans and shipped product experiences • Work across the stack to build, integrate, test, and ship complete product features • Build AI-powered chat, search, research, workflow automation, administration, integrations, and enterprise workflow features • Partner with product, design, engineering, enterprise-facing teams, and open-source contributors • Collaborate with senior technical leadership to turn technical direction into executable product work • Use AI-assisted development tools while maintaining quality, security, maintainability, and reliability • Make technical and product tradeoffs in ambiguous situations • Review usage, feedback, support signals, quality issues, and adoption patterns after launch • Instrument features or collaborate on measurement approaches for adoption, reliability, and product value • Identify product gaps, technical risks, edge cases, and user-experience improvements • Write clear, maintainable, well-tested code across front-end, back-end, APIs, integrations, and infrastructure-adjacent areas • Establish reusable product and engineering patterns • Contribute to a product engineering culture grounded in ownership, quality, experimentation, user value, and practical execution

🎯 Requirements

• 10+ years of professional software engineering experience, including significant experience building and shipping production applications with Staff-level scope, leadership, and impact • Strong full-stack engineering skills across user interfaces, APIs, services, integrations, data flows, and infrastructure-adjacent areas • Demonstrated experience owning complex product features from technical planning through implementation, launch, evaluation, and iteration • Experience building AI-enabled products or features, with practical familiarity in LLMs, RAG, agents, model/provider abstraction, data connectors, retrieval systems, or AI application architecture • Practical experience evaluating and using multiple AI tools, models, frameworks, or development harnesses, with ability to explain tradeoffs, limitations, and preferred tooling choices • Experience working with open-source enterprise products, developer tools, infrastructure products, platform products, or technically complex enterprise software • Strong product judgment and ability to translate product direction, user feedback, partner input, customer needs, and product signals into technical plans and iterations • Comfort operating independently in a fast-changing product environment • Strong understanding of software quality, testing, maintainability, security, performance, reliability, and implementation tradeoffs • Strong collaboration and communication skills across engineering, product, design, open-source, and customer- or partner-facing stakeholders • Awareness of enterprise software needs, including privacy, security, administration, access control, compliance, deployment flexibility, supportability, and responsible AI considerations • Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting • MZLA does not provide visa sponsorship

🏖️ Benefits

• Fully remote work & schedule flexibility • Company-provided laptop • Annual bonus program • Monthly remote work stipend • Annual professional development stipend • Access to Coursera learning platform • Industry conferences • Company all-hands and team gatherings • 24 days PTO per year (prorated) • Your birthday • Year-end company shutdown • 9 wellbeing days • Public holidays • Other paid leave • Quarterly wellbeing stipend for personal / family activities • 401(k) / RRSP contributions • Health, dental, & vision insurance • Disability insurance • Life insurance • Employee assistance program • Paid parental leave • Paid sick days