Sales Representative

Job not on LinkedIn

🕒 September 1

🇺🇸 United States – Remote

💵 $22 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 7%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mpathic

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

🏛️ Government

📡 Telecommunications

B2B • Government • Telecommunications

Mpathic is a contact center company that integrates empathy with technology to assist premium companies and public sector stakeholders in modernizing their customer service operations. With a focus on customer reliability and empathetic communication, Mpathic helps build brand loyalty and credibility through advanced contact center technology. Established in 2020, Mpathic emerged from Virtual Service Operations during the pandemic, offering comprehensive Contact Center as a Service (CCaaS) solutions, including omnichannel stand-alone contact centers and customer support staff augmentation. The company employs a U. S. -based workforce across 42 states, known for achieving high First Call Resolution rates and a strong commitment to client values and principles.

📋 Description

• Generate and qualify leads through inbound/outbound calling, emailing, SMS, and chat • Maintain clear and thorough documentation of sales activities in the CRM system • Follow leads through qualification, closure, handoff to Account Executives, or identification as not viable • Collaborate with sales team members to understand and articulate customer-specific selling points • Meet or exceed monthly sales goals • Apply manager coaching and demonstrate consistent improvement • Communicate the value of customer offerings, especially healthcare solutions and AI-driven tools such as HIPAA-compliant digital faxing • Engage prospective and existing customers, understand needs, recommend solutions, navigate objections, and move opportunities toward buying decisions • Recognize larger or more complex opportunities for advancement to an Account Executive • Perform other duties as assigned

🎯 Requirements

• High school diploma or equivalent required • College degree preferred • B2B sales experience preferred, but not required • Strong verbal and written communication skills • Ability and willingness to learn new technology, industries, and sales concepts • Comfortable initiating conversations and asking questions • Strong interpersonal skills and ability to work independently and as part of a close-knit team • Professional, courteous, and customer-focused approach • Strong attention to detail and willingness to consistently document sales activity • Familiarity with Microsoft 365 applications • Experience with CRM systems such as Salesforce or Contact Center platforms helpful, but not required • Dedicated professional workspace with minimal background noise during calls and online meetings • Reliable high-speed internet connection and a late-model computer • Ability to clear all required background checks • Proof of eligibility to legally work in the United States • Experience in technology, SaaS, healthcare, customer service, fundraising, recruiting, hospitality, banking, retail sales, or other communication-intensive environments may be valuable, but no single background is required

🏖️ Benefits

• Competitive bonus structure • Fully remote work • Monday-Friday business-hours schedule by time zone