Senior Business Analyst

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Avenu Insights & Analytics

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1978

🏛️ Government

📋 Compliance

☁️ SaaS

Government • Compliance • SaaS

Avenu Insights & Analytics is a firm dedicated to enhancing revenue recovery and compliance for state and local governments. The company provides a comprehensive suite of services and software solutions aimed at maximizing transparency and operational efficiency while helping taxpayers meet their obligations. With expertise in compliance auditing, digital transformation, and public records management, Avenu collaborates with government entities to identify new revenue opportunities and optimize citizen services.

📋 Description

• Work as part of a support delivery team analyzing and gathering requirements, enhancing configuration, training, improving business processes, and ensuring client satisfaction • Liaise between pension clients and the programming team to deliver effective solutions meeting client business needs • Analyze customer requirements and information/data • Understand client pension business needs and identify appropriate solutions • Gather, analyze, validate, and document business and system requirements • Bridge business and IT groups and support technology solutions aligned with enterprise architecture • Design, modify, and create business processes for business transformation solutions • Research and conduct fact-finding to support process and system decisions • Provide input to improve efficiency and processes • Maintain client relationships and liaise with clients, service providers, and programmers • Provide daily client support during system development and implementation, including telephone support • Participate in client status meetings, status reports, and meeting notes • Manage multiple clients and tasks and prioritize work • Send client correspondence • Participate in upgrade and new implementation projects, including estimating and quoting work with programmers • Conduct JAD sessions to collect business requirements • Provide client training • Analyze complex business and pension requirements, system modifications, enhancements, and error corrections • Propose solutions and document functional specifications with programmers • Analyze plan documents and prepare or peer-review specifications • Draft release notes and update delivery documents • Assist with monthly support and maintenance updates • Follow CPAS standard practices and procedures • Set up client and plan rules in CPAS v5 products with support • Ensure legislative compliance and accuracy standards • Formulate quality assurance standards/programs for client installations • Document and maintain problem logs • Write test plans for upgrades and changes • Test templates, custom work, and defect fixes for system quality assurance • Enter and update defects in the CPAS Quality system • Upsell and encourage clients to configure additional CPAS functions • Contribute to client invoicing through timely and accurate CPAS Quality system tracking

🎯 Requirements

• Minimum of 5–7 years of Canadian pension or benefit-related experience • Minimum of 5–7 years of systems analyst experience • University degree or equivalent • Designation or extensive experience/knowledge in pension plan administration (DB and/or DC), such as PPAC or CEBS course • Business Analyst Certification • Exposure to systems/application development • Client management skills • Leadership/management skills • Willingness to travel • Excellent written and verbal communication skills • Excellent interpersonal, facilitation/presentation, and negotiation skills • Advanced organizational, analytical, and problem-solving skills • Ability to prioritize work, meet deadlines, and perform well under pressure • High integrity and commitment to quality • Adaptability to changing situations • Ability to deal with ambiguity efficiently and make sound decisions • Leadership, relationship-building, initiative, responsibility, and personal accountability • Ability to remain stationary for most of the day and constantly operate a computer • Frequent communication via telephone, Teams, and email

🏖️ Benefits

• Competitive benefits and compensation package • Remote work setting