Bilingual IT Business Analyst

Job not on LinkedIn

🕒 August 6

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TELUS

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

🏥 Healthcare

🛡️ Insurance

📡 Telecommunications

💰 $500M Post-IPO Debt on 2023-03

Healthcare • Insurance • Telecommunications

TELUS is a major Canadian telecommunications company that provides a wide range of services including mobile network plans, internet, and television services through platforms like PureFibre and Optik TV. The company offers an extensive array of mobile products such as phones, smartwatches, and tablets, alongside comprehensive internet and TV bundles. TELUS also focuses on additional services like smart home security and healthcare solutions, including virtual healthcare options. It operates across various regions in Canada and is committed to social impact initiatives, such as supporting charities through the TELUS Friendly Future Foundation. With a strong emphasis on connectivity and innovative solutions, TELUS is a key player in the telecommunications sector offering cutting-edge technology solutions to its customers.

📋 Description

• Translate business requirements into detailed specifications and participate in the high-level design and estimation process • Design software solutions aligned with solution architecture and technical roadmap • Define functional specifications and required system changes, including non-functional requirements, with the development team • Provide technical support and leadership during incidents or service interruptions • Design intuitive solutions that add value for users • Break down development elements into small increments that benefit users • Collaborate with the Software Product Owner, UX designers, and key partners in a matrix structure • Produce user-community documentation, including release notes and guides • Document designs within allotted timeframes • Work with developers and quality assurance to ensure understanding of designs and alignment of development initiatives • Support development and QA delivery teams to ensure quality deliverables

🎯 Requirements

• Degree in computer science, business analysis, administration, actuarial mathematics, or a related relevant field • 5+ years of relevant experience in business analysis, or equivalent expertise managing complex systems • Bilingual in French and English, oral and written • Experience collaborating with a UI/UX design team • Ability to understand principles of ergonomic and accessible web application design • Excellent synthesis skills and ease understanding, systematizing, and simplifying technical concepts • Strong analytical skills • Ability to understand and use common IT technologies • Knowledge of Agile methodologies • Experience with a SAFe environment or large-scale Agile methodology is an asset • Experience with digital transformations or modernization initiatives is an asset • Knowledge of best practices in product or program management is an asset • Ability to explain complex concepts simply, listen actively, and adapt messages to different audiences • Ability to see the big picture and align individual efforts with broader organizational objectives • Perseverance, resilience, and ability to maintain high standards under pressure • Comfort working in complex structures, influencing without direct authority, and navigating organizational dynamics • Autonomy and resourcefulness • Rapid learning capability and ability to quickly grasp concepts • Intermediate knowledge of English is required for regular interaction with external and internal parties and use of English IT tools

🏖️ Benefits

• Flexibility to work remotely while maintaining a healthy balance between your professional and personal life • Modern and complex enterprise systems combined with a world-class infrastructure that impacts thousands of customers, using cutting-edge technologies and methodologies • Lasting partnerships where your analyses and decisions will directly influence solutions creating real value for our customers • A team that recognizes your expertise, encourages authentic collaboration, and values leadership based on trust and mutual respect • Inclusive culture that embraces diversity • Accommodation for applicants with disabilities during the recruitment process, as required