Bilingual IT Business Analyst

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TELUS

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

📡 Telecommunications

⚕️ Healthcare Insurance

🔐 Security

💰 $500M Post-IPO Debt on 2023-03

Telecommunications • Healthcare Insurance • Security

TELUS is a major Canadian telecommunications company that provides a wide range of services including mobile network plans, internet, and television services through platforms like PureFibre and Optik TV. The company offers an extensive array of mobile products such as phones, smartwatches, and tablets, alongside comprehensive internet and TV bundles. TELUS also focuses on additional services like smart home security and healthcare solutions, including virtual healthcare options. It operates across various regions in Canada and is committed to social impact initiatives, such as supporting charities through the TELUS Friendly Future Foundation. With a strong emphasis on connectivity and innovative solutions, TELUS is a key player in the telecommunications sector offering cutting-edge technology solutions to its customers.

📋 Description

• Translate business requirements into detailed specifications and participate in the high-level design and estimation process • Design software solutions aligned with solution architecture and technical roadmap • Work closely with the development team to define functional specifications and required system changes (including non-functional requirements) • Provide technical support and leadership in case of incidents or service interruptions to ensure effective resolution • Design intuitive solutions that add value for users • Break down development elements into small increments that benefit users • Collaborate with the Software Product Owner (SPO), UX designers, and key partners in a matrix structure • Produce documentation for the user community (release notes, guides) • Document designs within the allotted timeframes • Work with developers and quality assurance to ensure complete understanding of the design and alignment of development initiatives • Support delivery teams (development and QA) to ensure quality deliverables

🎯 Requirements

• Degree in computer science, business analysis, administration, actuarial mathematics, or related relevant field • 5+ years of relevant experience in business analysis (or equivalent with expertise in managing complex systems) • Bilingual in French and English, oral and written • Experience collaborating with a UI/UX design team and ability to understand the principles of ergonomic and accessible web application design • Excellent synthesis skills and great ease in understanding, systematizing, and simplifying technical concepts • Strong analytical skills • Ability to understand and use common IT technologies • Knowledge of Agile methodologies • Experience in a SAFe environment or large-scale Agile methodology • Experience with digital transformations or modernization initiatives • Knowledge of best practices in product or program management

🏖️ Benefits

• Flexibility to work remotely while maintaining a healthy balance between your professional and personal life • Modern and complex enterprise systems combined with a world-class infrastructure • Lasting partnerships where your analyses and decisions will directly influence solutions creating real value for our customers • A team that recognizes your expertise, encourages authentic collaboration, and values leadership based on trust and mutual respect