Client Solutions Architect

🕒 September 1

🇺🇸 United States – Remote

💵 $95.6k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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NetCov

201 - 500 employees

💼 Consulting

🏥 Healthcare

🔒 Cybersecurity

💰 Private equity on 2022-11

Consulting • Healthcare • Cybersecurity

NetCov is a managed IT and cybersecurity firm that delivers managed IT services, cloud solutions, compliance management, AI-driven advisory, and cybersecurity to businesses across industries. With about 30 years of experience, 350+ staff, and partnerships with providers like AWS and Microsoft, NetCov focuses on secure, scalable, people-first IT support, regulatory compliance (including CMMC/NIST readiness), and AI-enabled automation for organizations such as AEC firms, credit unions, defense contractors, private equity-backed companies, and nonprofits.

📋 Description

• Oversee comprehensive infrastructure, security, and technology strategy for clients • Serve as primary technical advisor for client environments • Establish and lead a formal mentorship program for Client Solutions Architects • Create individualized development plans and conduct at least bi-weekly mentorship sessions • Guide architects in cloud architecture, security frameworks, emerging technologies, solution design, and architectural patterns • Lead technical workshops and knowledge-sharing sessions • Review solution designs, technical proposals, and client presentations • Lead and coordinate infrastructure-team efforts across technical domains • Develop best practices for infrastructure, security architecture, and technology roadmaps • Maintain knowledge of clients’ goals, technical challenges, business objectives, and critical infrastructure • Identify and mitigate technology and security risks • Create and maintain strategic technology roadmaps • Serve as escalation point for complex technical issues and client concerns • Build and maintain client relationships and participate in client meetings • Collaborate with Client Success Managers, Project Management Office, and service delivery teams • Support client renewal and expansion opportunities • Deliver 3–5 major strategic technology projects per quarter • Achieve 85%+ completion of planned roadmap milestones • Introduce 2+ technology solutions or optimizations per client annually • Complete technology assessments for all new client onboardings within 45 days • Resolve 90%+ of potential technology risks before client impact • Travel occasionally for on-site meetings

🎯 Requirements

• 6–9 years of progressive IT experience • 3+ years in enterprise client-facing roles • 5+ years in MSP environments • Current certifications: Azure Solutions Architect Expert, AWS, CISSP • Expert-level proficiency in cloud architecture • Expertise in security frameworks including NIST and CMMC 2.0 • Knowledge of emerging technologies • C-level relationship management skills • Ability to translate business objectives into actionable technology roadmaps • Outstanding communication abilities • Client-centric mindset and commitment to continuous learning

🏖️ Benefits

• Performance-based incentives and commissions • Continuous training • Career development • Opportunities for advancement • Collaborative culture • Cutting-edge cybersecurity and IT services

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