Health Cloud Solution Architect

🔥 12 hours ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 16%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NeuraFlash

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏭 Manufacturing

📣 Marketing

Consulting • Manufacturing • Marketing

NeuraFlash is a leading provider of AI-powered solutions across multiple industries, specializing in the implementation and integration of Salesforce and AWS platforms. They offer a wide range of services, including change management, data analytics, and managed services, tailored to sectors like manufacturing, retail, communications, financial services, and more. As a Salesforce and AWS partner, NeuraFlash is known for its innovative AI solutions, including Agentforce Service Cloud and Voice, which help businesses streamline operations and enhance customer service. Through their dedicated team of experts, NeuraFlash aims to create seamless, transformative experiences for their diverse clientele, leveraging their expertise in automation and data integration to deliver real business outcomes.

📋 Description

• Lead functional solution design for Salesforce Health Cloud across healthcare engagements • Act as the functional lead for NeuraFlash’s Health practice • Run discovery and design sessions with client business and IT stakeholders • Present design decisions and trade-offs and drive open questions to written closure • Author and maintain functional designs, data model mappings, object and field designs, process flows, user stories, acceptance criteria and design sign-off artifacts • Design for regulated environments, including PHI handling, HIPAA, BAAs, Salesforce Shield, encryption, consent and minimum-necessary access • Shape end-to-end architecture with technical leads across Data 360, Agentforce, Service Cloud Voice, Field Service, Revenue Cloud/ARM and MuleSoft • Design integration patterns for EHRs, core administration, billing and other systems of record • Translate functional designs for technical architects, developers and specialist teams • Review configuration against specifications and support UAT and deployment gates • Define client and NeuraFlash responsibilities for data access, subject-matter expertise, environment access and compliance approvals • Build Health practice reference architectures, reusable patterns, scoping calculators and SOW templates • Support pre-sales through discovery calls, solution shaping, demos and estimates • Coach and mentor functional and technical team members • Stay current on Salesforce Health Cloud, Life Sciences Cloud and Industries releases

🎯 Requirements

• 5+ years in Salesforce consulting, solution architecture or business analysis • 2+ years of hands-on Salesforce Health Cloud design and delivery on at least two full-lifecycle implementations • Direct healthcare industry experience with payer, provider/IDN, medical device or distribution, or pharma organizations • Working knowledge of healthcare funding, regulation and operations, including CMS reimbursement, payer–provider dynamics, and member and patient journeys • Practical understanding of HIPAA, PHI handling and BAAs • Deep knowledge of the Health Cloud data model and features, including Person Accounts, Care Programs, Care Plans, Provider/Payer models, benefits verification, referrals, Utilization Management and Intelligent Document Processing • Ability to lead discovery workshops, facilitate design decisions with senior stakeholders and document them to sign-off • Experience designing integrations with healthcare systems of record, including EHRs such as Epic or comparable systems, HL7/FHIR, claims or core administration platforms, or billing and order systems • Ability to tie solution outcomes to business value through clear storytelling • Comfort with flow-charting and data-modeling tools such as Lucidchart and agile delivery • Willingness to travel to client sites as needed • Salesforce Health Cloud Accredited Professional and an Application or Solution Architect credential preferred • Salesforce Industries or OmniStudio experience preferred • Hands-on exposure to Data 360/Data Cloud and Agentforce, or comparable CDP/generative-AI platforms, preferred • Experience with Life Sciences Cloud or Veeva CRM preferred • Experience with Service Cloud Voice, Field Service or Revenue Cloud/Asset Revenue Management preferred • Familiarity with payer distribution channels and integrated delivery networks preferred • Prior experience standing up a practice, competency or center of excellence at a consulting partner preferred

🏖️ Benefits

• Remote and in-person work options • Flexible working arrangements • Anticipated travel commitment of up to 25% for certain roles • Remote work opportunity • Collaboration through town halls and company meetings • Team celebrations and social events