
201 - 500 employees
Founded 2016
☁️ SaaS
🤖 Artificial Intelligence
SaaS • Artificial Intelligence
Ada is a company that specializes in providing an AI-powered platform for automating customer service across multiple channels, including web, SMS, phone, email, and social media. Their product, Ada's AI Agent, helps businesses manage and optimize customer interactions without requiring coding skills. Ada offers solutions tailored to industries such as eCommerce, FinTech, SaaS, and Gaming. With a focus on AI-driven customer service, Ada's platform supports critical business systems, allowing enterprises to improve operational efficiency, reduce costs, and enhance customer experiences. Their technology is designed to integrate seamlessly into existing customer service setups while ensuring security and compliance with standards like HIPAA and GDPR.
🕒 July 6
Join Ada as an Undergraduate Software Engineer Intern, working on AI-driven projects with experienced professionals. Develop skills and make contributions in a fast-paced, innovative environment.
🕒 June 22
Director of Technology and Cloud Alliances at Ada, managing key partnerships for AI-driven customer service solutions. Leading cloud alliance strategy with hyperscalers to enhance business growth.
🕒 June 3
Director of Technical Support at Ada, leading 24/7 support organization with AI-driven initiatives. Shape proactive support and technical excellence in AI customer service.
🕒 April 22
Senior ML Scientist at Ada specializing in AI-driven customer support features. Collaborating with PMs, Engineers, and Designers to enhance product outcomes.
🕒 April 21
Implementation Consultant leading clients in onboarding and utilizing AI solutions at Ada. Collaborating across teams to ensure successful enterprise-level implementation and integration.
🕒 February 18
Director leading partnerships for consulting and system integrators at Ada. Driving business growth and expanding presence in customer experience transformation initiatives.
🕒 January 19
Customer Solutions Consultant guiding clients in digital transformation using Ada’s AI solutions. Managing client portfolios to achieve measurable outcomes and ensure successful deployment of services.