
201 - 500 employees
Founded 2016
☁️ SaaS
🤖 Artificial Intelligence
SaaS • Artificial Intelligence
Ada is a company that specializes in providing an AI-powered platform for automating customer service across multiple channels, including web, SMS, phone, email, and social media. Their product, Ada's AI Agent, helps businesses manage and optimize customer interactions without requiring coding skills. Ada offers solutions tailored to industries such as eCommerce, FinTech, SaaS, and Gaming. With a focus on AI-driven customer service, Ada's platform supports critical business systems, allowing enterprises to improve operational efficiency, reduce costs, and enhance customer experiences. Their technology is designed to integrate seamlessly into existing customer service setups while ensuring security and compliance with standards like HIPAA and GDPR.
Selected: 🇨🇦 Canada – Remote.
Selected: 🆕 Date Added.
🕒 August 6
Security Infrastructure Engineer securing Ada’s AI customer service platform across AWS and Azure. Building guardrails, detection, automation, and self-serve tooling for trustworthy agentic AI.
🕒 August 6
Compliance and Security Lead owning Ada’s AI customer-service compliance program. Managing audits, vulnerability risk, customer security reviews, and agentic AI governance requirements.
🕒 June 22
Director of Technology and Cloud Alliances at Ada, managing key partnerships for AI-driven customer service solutions. Leading cloud alliance strategy with hyperscalers to enhance business growth.
🕒 February 18
Director leading partnerships for consulting and system integrators at Ada. Driving business growth and expanding presence in customer experience transformation initiatives.