ServiceNow Solution Architect – IRM/GRC

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NewRocket

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

NewRocket is a top global ServiceNow partner, providing a wide range of services and solutions to help enterprise leaders solve complex business problems. They specialize in advisory and transformation services, design and implementation, managed services, and more, focusing on improving customer and employee experiences through the use of the ServiceNow platform. Their solutions include platforms and integrations, security, risk, and resilience, as well as technology excellence. NewRocket serves a variety of industries including education, healthcare, financial services, and the public sector, among others, and is known for their expertise in UI and UX design as well as their ability to enhance workflows and improve business processes efficiently.

📋 Description

• Design, build, and maintain client solutions on the ServiceNow GRC platform • Assist with proposal development, engagement scoping, and enterprise GRC solution advisory • Develop roadmaps for broad or complex implementation projects • Define, design, and develop IRM/GRC solutions based on client requirements • Configure and code IRM/GRC solutions • Prepare requirements, design, and test plan documentation • Define and estimate sprints for Agile projects • Guide end users on using implemented solutions • Provide architecture, technical direction, subject matter expertise, and industry best practices • Integrate ServiceNow with other systems using REST/SOAP and Integration Hub • Build reports and dashboards using Performance Analytics • Provide technical guidance and oversight to project team members • Lead sprints to build, review, and refine use-case functionality • Conduct training and knowledge transfer • Develop training and knowledge-transfer documentation

🎯 Requirements

• 5–7 years of experience working in professional services, GRC, and/or ServiceNow • Experience with ITSM, GRC, and security systems integrations and implementations • Advanced knowledge and experience with security and GRC technologies, such as ServiceNow and Archer • Ability to develop overall architecture and implementation plans for broad-scope or complex projects • Demonstrated experience with multiple implementation methodologies/SDLC • Exposure to ServiceNow Automated Test Framework (ATF), testing software, test-plan development, or regression testing • University degree or college diploma in Computer Science, Technology, Software Development, Business Information Sciences, or another software programming/coding-related discipline, or equivalent experience

🏖️ Benefits

• Diverse and inclusive workplace • Equal opportunity workplace and affirmative action employer • Accommodation available for individuals with disabilities