Chief of Staff to the CEO – Integrator

Job not on LinkedIn

🔥 0 minutes ago

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👩🏽‍✈️ Chief of Staff

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NexScale

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2024

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

Healthcare • Consulting • Food & Beverage

NexScale is a Toronto-based native AI company that provides an AI business partner for wellness and fitness studios. It offers a privacy-first SaaS solution that automates repetitive admin tasks, surfaces member retention risks, and integrates with existing sales, marketing, and operations tools so lean, non-technical teams can scale without added headcount or new systems. NexScale’s mission is to improve retention, streamline operations, and support sustainable growth for small wellness and fitness businesses.

📋 Description

• Partner with the CEO to set and hold quarterly Rocks • Keep the Vision/Traction Organizer current with the CEO • Act as the CEO’s thought partner and counterweight when needed • Clarify trade-offs, resolve cross-functional tension and align the leadership team • Prepare the CEO for partner meetings, negotiations and decisions • Lead the operating side of customer and partner relationships • Track and fulfill customer and partner commitments • Convert customer and partner feedback into company priorities and roadmap input • Translate priorities into owners, milestones and outcomes across technology, product and customer experience • Connect technology, product and leadership teams • Ensure high-priority work is delivered on time and to customer standards • Lead the EOS rollout as Integrator alongside the CEO as Visionary • Run the weekly Level 10 leadership meeting and own the company Scorecard • Build a scalable operating model • Establish self-improving AI loops across functions • Integrate AI agents into Scorecards, Rock tracking and meeting preparation • Build a repeatable revenue channel from CRM and platform partnerships • Drive customer onboarding, proven value and reference-customer outcomes • Maintain a unified product roadmap and predictable delivery cadence • Apply operating discipline to expansion across Canada and into the US

🎯 Requirements

• Former CEO, COO, CPO, general manager or senior functional leader • 15+ years in the software space • Track record of scaling companies or major functions, ideally in founder-led, high-growth environments • Experience turning strategy into cross-functional execution and holding priorities with calm authority • Experience as a trusted partner to founders; direct, candid and invested in their success • Fluent with AI agents; uses them every day, builds workflows with them and designs self-improving loops • Commercially sharp and product-literate • Comfortable with revenue, partnerships and customer success • Able to work credibly with engineers on technical trade-offs • Experience in B2B SaaS or the wellness, fitness and health space is a plus • Must be able to work remotely from Canada or the US

🏖️ Benefits

• Equity incentive / equity stake sized to an executive role • Fractional to start, with a path to full time • Fully remote across Canada and the US • Direct, daily partnership with the founder and seat at every key decision • Advisory board of exited founders and senior operators • Flexible engagement structure • Equal opportunity employer • Accommodations available on request during the selection process