
5001 - 10000 employees
Founded 1991
☁️ SaaS
🤖 Artificial Intelligence
📡 Telecommunications
SaaS • Artificial Intelligence • Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
🕒 July 6
🦌 Connecticut, New Jersey, +1 more states – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑💼 Account Executive
🦅 H1B Visa Sponsor
👻 Ghost score 12%
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5001 - 10000 employees
Founded 1991
☁️ SaaS
🤖 Artificial Intelligence
📡 Telecommunications
SaaS • Artificial Intelligence • Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
• Identify new sales opportunities and building market share in their regions. • Increase revenue streams within Enterprise and Commercial contact centers. • Achieve annual sales quota and personally negotiate Enterprise-wide agreements. • Coordinate and lead all sales activities to achieve business goals. • Ensure proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be implemented successfully. • Establish new strategic relationships while maintaining existing ones and analyzing customers’ business situations to identify constraints and new opportunities due to technological advances. • Develop and maintain high-level relations with ‘C’ level executives. • Initiate, support, develop and monitor purchasing agreements between NiCE CXone Mpower and the customer.
• 5+ years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role. • Minimum of 1-2 years selling AI Software Solutions • Strong understanding of AI technology & its applications • Superior relationship and client management skills that effectively build trust and credibly manage/resolve customer escalations. • Collaborative approach to sales that includes working with multiple groups both internally and externally. • Exceptional communication and presentation skills that build confidence and credibility with C and VP-level executives. • Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results. • Experience/knowledge of CCaaS, CX, and Conversational Ai solutions is a plus. • Experience/knowledge selling a full suite of SaaS products is an advantage.
• Join an ever-growing, market disrupting, global company • Fast-paced, collaborative, and creative environment • Endless internal career opportunities across multiple roles, disciplines, domains, and locations
Apply Now🕒 July 6
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