Manager, Systems and Information Management

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Nurses and Nurse Practitioners of BC

WebsiteLinkedInAll Job Openings

- employees

🏥 Healthcare

🤝 Non-profit

📚 Education

Healthcare • Non-profit • Education

Nurses and Nurse Practitioners of BC is an organization dedicated to supporting and advocating for the professional interests and needs of nurses and nurse practitioners in British Columbia. The organization focuses on providing resources, information, and professional development opportunities for its members while working towards improving healthcare policies and practices in the region.

📋 Description

• Maintain an organization-wide view of core platforms, program tools, integrations, vendors, ownership, and significant data flows • Serve as internal business owner for designated platforms, including Dynamics 365, Microsoft 365, SharePoint, and organizational websites • Establish priorities, decision rights, ownership, and governance for systems, data, access, integrations, and significant changes • Develop and maintain a systems roadmap with technology partners • Identify fragmentation, duplication, technical debt, and systemic risk and provide practical recommendations • Establish intake, assessment, and prioritization processes for systems-related requests and initiatives • Lead systems projects and significant platform changes from assessment and requirements through implementation, adoption, and operational handover • Define project scope, outcomes, roles, timelines, dependencies, budgets, decision points, and success measures • Coordinate departments, vendors, and technical partners, including user acceptance testing, communications, training, launch, and change readiness • Identify and escalate stalled decisions, delivery risks, and dependencies • Act as primary internal contact for managed services, web infrastructure, and development partners • Translate organizational priorities and business needs into requirements and direction for vendors • Monitor vendor scope, performance, deliverables, service expectations, risks, and costs • Ensure NNPBC retains ownership, administrative authority, documentation, organizational knowledge, and decision-making control • Establish approaches to data and information ownership, storage, access, sharing, retention, disposition, and lifecycle management • Coordinate privacy reviews and privacy impact assessments • Maintain privacy and information-management policies, risk documentation, records, and incident-response practices • Work across departments to align systems and information practices with service delivery and organizational priorities • Advise senior leadership on priorities, investments, risks, dependencies, and unresolved decisions • Identify opportunities to simplify processes, improve user experience, reduce manual work, and strengthen consistency • Escalate material systems, privacy, information, and vendor risks to the Director, Business Operations and senior leadership

🎯 Requirements

• Minimum 5 years of progressively responsible experience in business systems, digital platforms, information management, technology governance, digital transformation, or a related area • Experience leading or stewarding organizational systems or platforms in a business owner, product owner, platform lead, systems manager, or comparable internal leadership capacity • Project management experience coordinating complex, cross-functional systems or digital initiatives from requirements through implementation, adoption, and operational handover • Experience developing systems roadmaps, governance practices, business requirements, and prioritization approaches • Experience directing and overseeing external technology, managed services, and development partners • Practical knowledge of privacy management and information governance, including access, retention, and information lifecycle practices • Strong systems thinking, communication, facilitation, and judgment • Ability to understand complex systems, integrations, data flows, and vendor environments and translate them into practical recommendations and decisions • Ability to assess technology from business, governance, privacy, project-delivery, and user-experience perspectives rather than as a hands-on technical administrator • Relevant combination of education and experience in business systems, information management, privacy, technology governance, project management, business analysis, digital transformation, or a related field will be considered • Experience with SharePoint, Dynamics 365, CRM platforms, websites, databases, Airtable, or comparable technologies • Experience supporting privacy impact assessments, records management, data governance, privacy incident response, or related information-management activities • Knowledge of British Columbia privacy legislation • Formal training or certification in project management, business analysis, product management, or change management • Experience in a nonprofit, healthcare, public-sector, regulatory, professional-association, or membership-based organization • Comfortable working within modern digital, remote collaboration, and knowledge-work environments • Must reside in British Columbia • Ability to accommodate occasional regional travel • Ability to work independently and effectively in a high-performing remote environment • Ability to manage competing priorities in dynamic, high-visibility environments • Flexibility to occasionally accommodate system launches, incidents, meetings, or other operational requirements outside standard business hours • Capacity to meet physical requirements including prolonged computer-based and virtual work

🏖️ Benefits

• Flexible work environment • Enrolment in the Municipal Pension Plan • Extended health and dental benefits • Generous vacation package, including your birthday off • Professional development fund