Sales Operations Manager – Direct Sales

🕒 August 27

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OpenSesame

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

OpenSesame is a company that specializes in providing comprehensive online training solutions for businesses across various industries. It offers a robust marketplace of courses that cater to numerous training needs such as compliance, leadership, management, diversity, equity, inclusion, wellness, and technology. OpenSesame focuses on integrating seamlessly with existing tech stacks and provides tools and expert guidance to help businesses craft skill-building paths tailored to their specific goals. Since 2011, OpenSesame has been dedicated to unlocking the potential of employees around the globe by closing critical skill gaps and enhancing workplace training programs.

📋 Description

• Partner with Sales leadership, Revenue Operations, Enablement, Finance, Business Systems, SDR, and Marketing to improve the Direct Sales motion from lead and opportunity management through Closed Won • Diagnose seller friction, process breakdowns, data issues, and forecast assumptions • Audit and improve lead and opportunity management, pipeline health, CRM hygiene, forecast accuracy, close-date discipline, territory design, quota coverage, and tool adoption • Refine lead and opportunity workflows and establish pipeline hygiene standards • Establish pipeline inspection and forecasting cadences with Sales leadership and frontline managers • Deliver insights on funnel conversion, sales velocity, win rates, stage progression, deal quality, and rep/segment performance • Scope and roll out automation and AI-enabled workflows to reduce manual work and surface risk faster • Drive adoption of core sales tools and processes through stakeholder alignment, enablement, manager reinforcement, and tracking • Design and improve territory and account assignment models; support quota modeling, capacity planning, and coverage analysis • Analyze sales-cycle, conversion, win-rate, velocity, source, territory, segment, and rep-cohort performance • Translate data into recommendations and executive-ready narratives • Serve as business owner for Direct Sales process requirements and partner with Business Systems on configuration and implementation • Support UAT, rollout readiness, seller communication, and post-launch adoption tracking • Own ongoing pipeline health, stage integrity, forecast inspection, and adoption standards across Direct Sales

🎯 Requirements

• Proven examples of building systems, driving alignment, and creating impact at scale • Track record of follow-through, curiosity, and results • Motivation to learn and comfort with experimentation • Excitement about using technology to make sales more human • Ability to work from anywhere in the U.S. • Ability to travel up to 15 days per year for company-wide events

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Flexible PTO • 401(k) matching • Incentive stock options / ISOs • Volunteer time off • Employee Resource Groups • Generous professional development program • Dedicated annual time off for learning and growth • Hands-on AI training with clear guardrails • Up to 15 days of travel per year for company-wide events