Client Director

🔥 1 hour ago

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OpenText

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1991

🏢 Enterprise

☁️ SaaS

🤝 B2B

💰 $1G Post IPO debt on 2022-12

Enterprise • SaaS • B2B

OpenText is a Canadian enterprise software company that provides enterprise information management solutions and cloud-based services. It offers products for enterprise content management, document and records management, information governance, collaboration, and related IT/cloud operations, serving business customers with both on-premises and SaaS delivery models. The company's public materials emphasize enterprise-focused careers, cloud and IT operations, client success, and professional services.

📋 Description

• Responsible for Professional Services sales, revenue generation, and client success across accounts in US • Own all aspects of Professional Services within your territory • Driving services sales, supporting license and cloud opportunities, and ensuring successful solution implementation • Serve as a trusted advisor to clients, strengthening relationships while positioning the full portfolio of Professional Services to maximize customer value • Creating a pipeline of opportunity to generate bookings meeting quarterly budget expectations • Negotiating project deliverables/schedules/costing for services from external suppliers or other groups within Open Text • Regular and timely updating of opportunity status in our CEM system (Salesforce.com) • Working with the sales team to generate revenue within existing accounts by proposing the full range of solution realization, enhancement, and operational services • Ensuring timely delivery and management of resource forecasting, opportunity forecasting, proposal/SOW writing and achieving required approvals, contract and invoicing status

🎯 Requirements

• University Degree or College Diploma and/or relevant IM/IT experience (10+ years) or equivalent • At least 7 years of experience with IT systems • Experience selling Professional Services • Expertise in complex business and technical processes and their implications across the enterprise • Knowledge of project management disciplines and processes • Knowledge of the Open Text product offerings and how to associate such to client’s business requirements preferred • Ability to use standard methodologies to quickly evaluate and size an opportunity • Previous experience in planning and implementing large scale ECM projects • At least two years prior experience closing and directing engagements totaling at least $1 million in annual fees • Experience selling to and/or working for enterprise clients across United States • Strong presence and confidence, exhibiting professional maturity, strong communication skills with at least 10 to 15 years working experience • Solid work ethic with a willingness to ’do what it takes’ to meet client demands • Willingness to travel, at times, up to 3-4 days per week

🏖️ Benefits

• Thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing • Variable and commission compensation opportunities for eligible roles • Vacation entitlement • Paid time off